Client Services Officer (355650)

We encourage applications from Indigenous Australians, people living with disability, people from diverse cultural and linguistic backgrounds, mature age workers and LGBTIQA+ people.

The Department of Justice supports reasonable adjustment requests in any stage of the assessment process to remove barriers and facilitate full participation in all aspects of employment for applicants with disability. If you have individual requirements that need to be accommodated in order to participate in an interview or recruitment activity, please inform the contact listed at the end of this vacancy.

We are a diverse and inclusive workplace and understand the importance of flexible working arrangements.  Talk to us about how this could work for you.

Hours per fortnight

73.50 hours per fortnight - flexible options available. 

Duties

• Provide advice to stakeholders on legislation, policies and procedures relating to licensing, accreditation and registration matters.
• Undertake assessments of applications/lodgements for matters relating to the area in a timely manner and professional manner.
• Develop and maintain effective working relationships with stakeholders and others within the organisational structure.
• Undertake other administrative functions as required.
• Provide advice and information through the extraction and analysis of data and produce statistical reports as required.
• Provide advice and assistance to stakeholders on issues relating to projects, contribute to solutions and assist senior staff as required.

Download the Statement of Duties and any Associated Documents

 Statement of Duties (355650) Client Services Officer.docx

 Statement of Duties (355650) Client Services Officer.pdf

 About the Department of Justice (Consumer, Building and Occupational Services) November 2024.docx

 About the Department of Justice (Consumer, Building and Occupational Services) November 2024.pdf

 Information for Applicants (DOJ) Short Form Application.docx

 Information for Applicants (DOJ) Short Form Application.pdf

 FAQs Short Form Application.docx

 FAQs Short Form Application.pdf

How to apply

To apply, please provide a Short Form Application which is a 1-2 page covering letter outlining your experience, skills and knowledge as they relate to the Statement of Duties, and a copy of your current Resumé/CV.  We do not require a separate statement addressing the selection criteria.

Please note if you submit the details of your referees with your application the Selection Panel may contact them without notifying you.

Please apply online by clicking the 'Apply Now' button.

Refer to the 'Information for Applicants (DOJ)' document for further information.  Please note, attachments must be in Microsoft Word or PDF format.

If you are unable to submit