IT & Business Systems Manager

🚀 Build the Systems That Power a High-Growth Amazon Business

📍 Role: IT & Business Systems Manager
📍 Location: San Diego, CA 92101 (Onsite at Symphony Towers)
💰 Compensation Range: $125,000-$165,000 DOE
🕒 Classification: Exempt, Full-Time

At Luminize, we help brands win - and we build the systems that make winning scalable. As one of the top 5 Amazon sellers in the U.S., our growth depends on secure, well-designed, and frictionless business systems.

We’re looking for an IT & Business Systems Manager to own our internal technology stack end-to-end. This role is about systems architecture, access, automation, and enablement.

If you’re someone who sees messy permissions, manual workflows, and underused tools as opportunities to build something better, this role is for you.

🎯 What You’ll Be Doing

Own and optimize our core business systems

• Serve as primary administrator for platforms across Operations, Sales, and internal teams

• Govern system configuration, integrations, permissions, and technical health

• Act as the internal “super user,” driving adoption of underutilized features

Identity, access, and security leadership

• Own Joiners / Movers / Leavers processes end-to-end

• Enforce least-privilege access and perform regular permission audits

• Manage licenses, keys, and SaaS subscriptions with security and cost in mind

Systems enablement & automation

• Identify and automate manual workflows to reduce operational friction

• Leverage AI and automation tools to improve troubleshooting, documentation, and efficiency

• Translate business needs into scalable technical solutions

Vendor & MSP partnership

• Serve as the technical point of contact with our external IT MSP

• Escalate issues, manage support workflows, and ensure service quality

• Personally administer Google Workspace and other core systems (not fully outsourced)

✅ What You Bring

• 5+ years of experience in IT operations, systems administration, or business systems roles

• Hands-on experience managing SaaS platforms, IAM, and system security best practices

• Strong experience with Google Workspace and cloud-based business tools

• An operations-first mindset with a passion for automation and process improvement

• Comfort owning systems end-to-end rather than deferring to help desk workflows

• Experience managing vendors and technical escalations

• High attention to detail (clean permissions, naming conventions, documentation)

• Ability to translate technical decisions into clear business outcomes

Bachelor’s degree in Information Systems, Computer Science, Business Systems, or equivalent experience preferred.

🏙  You’ll Be Based in Symphony Towers

One of San Diego’s premier office spaces, offering:

• Stunning views of the city and coastline

• Free access to the building gym

• Discounts at restaurants and cafes in the tower

• Secure bike storage and 24/7 paid parking in a nearby downtown structure

• Walkable access to downtown’s best food, coffee, and culture

Our office includes:

• Ergonomic standing desks and modern workstations

• A fully stocked snack bar, espresso machine, and cold drinks

• Collaborative spaces designed for focused, high-impact w