Senior Product Manager, Scale Test

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About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

About Scale Test

Today, customers facing high-stakes launches, multi-org transformations, or seasonal traffic spikes operate in the dark — hoping their systems scale rather than knowing they will. Scale Test changes that equation. Scale Test is Salesforce's native, comprehensive performance testing platform - the only solution that scans your production org to generate AI-powered test plan insights, then transforms your Full Copy Sandbox into a production-like environment for true scale validation.

Our mission: make any developer a performance engineer through a low-code, intuitive test automation experience.

The Role

We're looking for a Senior Product Manager to led the Scale Test product. This is a high-impact, high-visibility role at the intersection of platform engineering, enterprise customer success, and AI-driven testing innovation.
You won't just manage a backlog — you'll be a strategic owner who deeply understands how our largest customers architect and test their Salesforce implementations, translates that into a compelling product roadmap, and drives Scale Test toward its next phase of growth across Agentforce, Partners, and GovCloud.

What You'll Do

Customer & Market Engagement

• Serve as the primary PM interface for enterprise customers running Scale Test, working closely with them through complex, time-sensitive testing windows to gather deep technical feedback

• Partner with ISVs, SIs, and GovCloud customers to understand their unique testing requirements (e.g., data residency, compliance, FedRamp) and drive feature development accordingly

• Translate complex enterprise customer scenarios — from Hyperforce migrations to Agentforce go-lives to peak load events — into clear, prioritized product specs and user stories

Product Strategy & Roadmap

• Own the prioritized roadmap for Scale Test — covering test plan creation, test scheduler, test execution, load generation, UI script recorder/builder, and AI-powered features (Scale Agent, AI Script Healing)

• Own end-to-end product strategy, roadmap, and delivery for Scale Test across multiple engineering teams (managed load generation, analytics platform, DevOps integration)

• Define and drive the Agentforce testing strategy — understanding how customers build and validate Agentforce implementations at scale and driving features to support their go-lives

• Lead the Vibe Testing capabilities roadmap: enabling PMs, admins, and non-engineers to intuitively define, run, and interpret performance tests through natural language and AI-guided flows — reducing reliance on scripting expertise and democratizing scale testing across teams

• Drive the Pilot-to-GA pipeline for cutting-edge capabilities including Scale Agent (AI assistant for test analysis), Load Generation, and AI Script Healing

• Stay ahead of industry trends in performance testing, AI/Agentforce workload patterns, cloud infrastructure, and enterprise DevOps practices

Cross-Functional Collaboration

• Work across Salesforce product teams (Agentforce, Data Cloud, Hyperforce, Platform) to ensure Scale Test integrates effectively and is positioned as a required step in every major go-live

• Partner with Sales, AEs, CSMs, and Solution Architects on GTM strategies — including sales plays, competitive positioning, customer enablement, and new market expansion

• Collaborate with the enablement team on Trailhead modules, internal FAQs, sales canvases, and persona-based selling guides

Execution & Delivery

• Drive sprint planning, feature scoping, and launch readiness across engineering and research teams

• Define success metrics and monitor product KPIs — including RPS thresholds tested, scale test days consumed, customer satisfaction, and renewal rates