IT Delivery Manager - IT Management Systems Support
PublixAbout the role
Facility
Lak Information Systems Airside - East B048E
State
Florida
Frequency of Pay
Monthly
Minimum Base Pay
11,740
Additional Information
Your application may have additional steps that you will need to complete in order to remain eligible for consideration. Please be sure to monitor your email, including your spam folder, on a daily basis for critical, time-sensitive emails that could require action within 24-48 hours.
Please do not use your Publix email address when applying. Once your application has been successfully submitted you will receive a confirmation email.
***Relocation/Household Good Shipment Allowance will NOT be provided.***
Address
3505 Aviation Drive
Potential Annual Pay with Bonus
152,620 - 229,190
City
Lakeland
Year End Bonus
As a year-end bonus to associates, Publix issues one month’s extra pay (pro-rated in the first year) each year if associate remains employed through issue date of the bonus check that year. This is calculated as a 13th month of pay in the Potential Annual Pay with Bonus line above.
Maximum Base Pay
17,630
Required Qualifications
- Bachelor’s degree in computer science, Business Management, Engineering, or other analytical disciplines or equivalent work experience
- Minimum of eight years of IT experience, including development implementation and maintenance of large-scale integrated solutions
- Minimum of five years leadership experience in which one or more of the following occurred:
- demonstrated leadership in IT project management.
- experience in organizing, planning, and executing large-scale projects from vision through implementation, involving internal personnel, contractors, and vendors.
- ability to analyze project needs and determine resources needed to meet objectives.
- Minimum 5 years’ experience managing teams responsible for ServiceNow applications including managing routine and yearly support, implementing new enhancements, reviewing new and enhancements to ServiceNow offerings.
- Successfully developed and implemented or supported applications in new computing architecture environments, using new and emerging technologies
- Provided or managed a support team at an enterprise level.
- Developed efficient and effective solutions to diverse and complex business problems.
- Ability to make sound decisions and solve complex business and technical issues.
- Demonstrated ability to manage multidiscipline, high-performance work teams.
- Strong teamwork and interpersonal skills (the ability to work well with others and be a team member)
- Ability to communicate verbally and in writing with all levels of management and thrive in a cross-functional environment.
- Experience with human resource management, including knowledge of team dynamics, team building concepts, and human resource policies.
- Basic knowledge of financial management and budgeting
- High degree of confidentiality, maturity, self-motivation, commitment, and integrity
- Demonstrated enthusiasm, initiative, and pride in work and commitment to Publix and our Mission.
Preferred Qualifications
- Experience managing or working on a ServiceNow support team.
- Implemented new modules and interfaces with ServiceNow.
Zip Code
33811
Benefits Information
- Employee stock ownership plan that contributes Publix stock to associates each year at no cost
- An opportunity to purchase additional shares of our privately-held stock
- 401(k) retirement savings plan
- Group health, dental and vision plans
- Paid Time Off
- Paid Parental Leave
- Short- and long-term disability insurance
- Tuition reimbursement
- Free hot lunches (buffet-style) at facilities with a cafeteria
- Visit our website to see all of our benefits: Benefits - Jobs (publix.com)
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