Internal Communications Lead, CA Hybrid

Company Description

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.

We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.

Job Description

About the Role

We are looking for an Internal Communications Lead to support our expanding internal communications efforts. You will play a critical part in enhancing employee engagement, strengthening leadership visibility and promoting agreement across business areas, including HR, corporate functions and technology. Reporting to the Senior Manager, Internal Communications, you will help shape executive communications, support internal events, and implement projects that foster a connected and informed workforce.

Responsibilities

• Partner with the North America CEO and senior leadership to enhance their visibility and connection with employees through live events, videos and written communications.
• Develop and implement campus activations at our Costa Mesa headquarters, including the CM Thursday Collaboration Series and product/innovation showcases.
• Lead internal communications for Human Resources Centers of Excellence (Talent Management, Rewards, Operations) and our corporate functions (e.g., Finance, Operations) targeted to all North America employees.
• Manage the editorial calendar and create engaging stories for a new Microsoft Teams-based community for people leaders, providing updates on strategic initiatives and business news.
• Work with internal communications teams across global, regional and business units to ensure consistency and alignment in messaging related to Experian's intersection strategy.
• Track the impact of regional internal communication initiatives, using data-driven insights to refine engagement strategies.

Qualifications

Qualifications

• 8+ years of experience in internal communications, public relations or related fields.
• Strong writing and content development skills (AP style), with the ability to translate complex topics into clear, engaging and clear content for diverse audiences.
• Experience executing large-scale employee events, both in-person and virtual.
• Familiarity with HR, finance and technology communications and the ability to simplify complex topics into compelling internal messaging.
• Proficiency with digital communication tools (knowledge of FirstUp and O365 tools are a plus).
• Experience tracking communication effectiveness and engagement metrics to inform strategy and continuous improvement.
• #LI-Hybrid

Additional Information

Benefits/Perks:

• Great compensation package and bonus plan of 10%
• Core benefits including medical, dental, vision, and matching 401K
• Flexible work environment, ability to work remotely, hybrid, or in-office
• Flexible time off including volunteer time off, vacation, sick, and 12-paid holidays

Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.