Field Service Technician

If you’re a motivated individual and enjoy working in the field, meeting customers, and repairing NOV products, this job is for you! NOV is a unique and special organization because of its outstanding employees, come join the NOV Family!

PRIMARY RESPONSIBILITIES

• Interface with relevant departments to obtain a thorough understanding of NOV products and how they are safely operated, tested, calibrated and problems are resolved in a timely manner.
• Travel to customer sites to inspect, install, commission, test, calibrate, repair and train customers on the safe and proper operation of NOV products.
• Perform field upgrades of software and hardware and train customers on how to properly operate the system.
• Communicate field failures and feedback reports to the appropriate departments.
• Complete and submit field service documentation in a timely manner.
• Comply with all NOV Company and HSE policies and procedures.
• Perform other work-related tasks as assigned.
• Utilize safe work habits.

FACILITY/GROUP SPECIFIC RESPONSIBILITIES

• Install, commission, troubleshoot, and repair drilling equipment.
• Provide training to other NOV Field Service Technicians.
• Provide accurate and timely reports to appropriate personnel regarding work progress and output.
• Work in repair shop when needed.

EDUCATION & EXPERIENCE QUALIFICATIONS

• Must possess a high school diploma, GED, or equivalent combination of education and experience.
• Minimum 3-5 years’ mechanical experience required.
• Ability to read and interpret hydraulic schematics and basic electrical drawings required.
• Microsoft Office knowledge is required.

JOB REQUIREMENTS

• Ability to pass a drug screen & background check.
• Must possess a valid driver’s license with a good driving record.
• Must provide transportation from home to the office. Transportation to customer’s location will be provided.
• Overtime will be required – must be willing & able to work nights, weekend, and on-call 24/7.
• Able to work well in a team environment as well as self-directed when working independently. 
• Ability to adapt and be cross-trained to learn all job duties.
• Superior interpersonal and communication skills.
• Ability to interact effectively with customer and contractor personnel.
• Willingness to comply with all safety regulations and procedures.
• Ability to multitask in fast paced environment.
• Must be willing & able to work in harsh environments including rain, snow, heat, and heights in excess of 150 feet.

COMPETITIVE BENEFITS (visit usbenefits.nov.com for more information about our benefits offerings)

• 401(k) Retirement Plan – NOV matches every dollar up to 5% of base pay and overtime for every dollar you invest.
• Competitive medical plans that cover your entire family (yourself, eligible spouse, and eligible children) as of your first date of hire for as little as $125 per pay period (bi-weekly.)
• FREE preventative medical and dental care for the entire family (when enrolled in an NOV medical/dental plan and seeing an in-network physician).
• FREE Basic Life and AD&D insurance (for full-time employees).
• All regular full-time employees start with 3 weeks of paid vacation per year (prorated based on start date).
• All regular full-time employees receive up to 11 paid holidays per year.