Resort Venues Jr. Sales Manager - Regent Santa Monica Beach

About us:

Regent Santa Monica Beach, part of IHG Hotels & Resorts’ luxury and lifestyle portfolio, presents a new era of indulgence offering 167 opulent guest rooms and suites. Introduced at a generous 720 square feet, rooms feature spa-like and luxurious bathrooms complete with a soaking tub, walk-in rain shower, double vanity and Perricone MD products, alongside thoughtful mementos through distinct Regent hallmarks. 

Poised along a coveted coastline overlooking the Pacific Ocean, the resort celebrates the allure of unexpected harmony through contrasts, delivering inspired stays with a seamless blend of timeless elegance and modern luxury. Regent Santa Monica Beach is home to four dining destinations, each offering unique epicurean discoveries. Orla and Orla Bar by James Beard Award-winning chef Michael Mina brings the peerless charm and boundless flavor of the Mediterranean to Southern California, while the poolside Azure Bar presents elevated poolside dining and creative cocktails. Sweet July Café debuts in collaboration with Ayesha Curry with exclusive menu items and a curated selection of beloved coffee and tea beverages. The beachfront oasis also boasts a 10,000 square feet Guerlain Wellness spa, outdoor pool (Azure Pool), The Regent Boutique, and state-of-the-art Fitness Center. The opening of Regent Santa Monica Beach marks a historic return of the brand to Los Angeles and represents the Americas flagship. For more information visit RegentSantaMonicaBeach.com. 

Job Summary:

The Resort Venues Jr. Sales Manager is a dynamic, sales-driven individual responsible for maximizing event and private dining revenue for Orla Santa Monica and Guerlain Wellness Spa at Regent Santa Monica Beach. This role involves selling private event spaces, securing large-party bookings, coordinating spa group sales, optimizing reservations, and driving local outreach and promotional efforts. The ideal candidate will support revenue growth through strategic planning, proactive sales efforts, and exceptional guest service.

A little bit about your day:

Reporting to the Director of Meeting and Events, with a dotted line to Restaurant General Manager, and Director of Spa, every day is different, but you’ll mostly:

Spa Responsibilities

• Act as Primary Contact for Group Spa Bookings.
• Develop and execute strategies to grow spa group sales. 
• Maintain spa group coordination tools.
• Collaborate with the Spa Director to plan and execute group wellness packages.
• Oversee facility booking for spa group events to maximize revenue and space efficiency.
• Provide guests with tours of spa facilities and represent the spa during meetings, site visits, and industry events.
• Conduct follow-ups for spa group events to ensure client satisfaction.
• Stay current on wellness trends to enhance spa offerings.
• Ensure spa operations meet government-mandated health, sanitation, and safety standards.

Restaurant Responsibilities

• Act as primary contact for large party and private event inquiries, event sales, coordination and execution.
• Develop and execute strategies to grow private events and large-party bookings. 
• Maintain event menus and marketing platforms like TripleSeat and OpenTable.
• Collaborate with the Restaurant Management Team to plan and execute seamless private events.
• Provide guests with tours of restaurant facilities and represent the restaurant during meetings, site visits, and industry events.
• Conduct follow-ups for restaurant events to ensure client satisfaction.
• Stay current on food and beverage trends to enhance restaurant offerings.
• Ensure restaurant operations meet government-mandated health, sanitation, and safety standards.

Shared Responsibilities (Spa & Restaurant)

• Promote Regent’s service philosophy and style through people attributes.
• Maintain impeccable personal grooming standards to uphold the resort's style.
• Support sales calls, on-property events, and creative promotions during need periods.
• Secure bookings and ensure events align with financial and operational objectives.
• Assist in evaluating pricing strategies for both private events and spa groups.
• Anticipate guest needs and adhere to Regent standards, including FORBE