Director, IAM Security Operations Leader

Who We Are

At Corebridge Financial, we believe action is everything. That’s why every day we partner with financial professionals and institutions to make it possible for more people to take action in their financial lives, for today and tomorrow.

We align to a set of Values that are the core pillars that define our culture and help bring our brand purpose to life:

• We are stronger as one: We collaborate across the enterprise, scale what works and act   decisively for our customers and partners.
• We deliver on commitments: We are accountable, empower each other and go above and beyond for our stakeholders.
• We learn, improve and innovate: We get better each day by challenging the status quo and equipping ourselves for the future.
• We are inclusive: We embrace different perspectives, enabling our colleagues to make an impact and bring their whole selves to work.

Who You’ll Work With

The Information Technology organization is the technological foundation of our business and works in collaboration with our partners from across the company. The team drives technology and digital transformation, partners with business leaders to design and execute new strategies through IT and operations services and ensures the necessary IT risk management and security measures are in place and aligned with enterprise architecture standards and principles.

About The Role

Reporting to the Global Head of Identity & Access Management, the Director of IAM Security Operations, will work closely with executive management and the security leadership team to operate and mature IAM services for cybersecurity. This person will be responsible for 24/7/365 production support of Identity & Access Management (IAM) solutions for globally dispersed businesses, personnel and customers.  This role works closely with business stakeholders, applications teams, architects, application developers, consultants and vendors to operate IAM solutions that meet the business needs of the enterprise, ensure appropriate controls built into related processes, and align and be consistent with enterprise IT strategies and plans. 

The Director will bring extraordinary people leadership skills and utilize their technical management skills to build and lead a large diverse agile team. In addition, be a good influencer and strong operations background with the ability to support the latest technologies, best practice business processes, and create a fast-paced development cycle which allows the team to brainstorm/research (independently and as a team), articulate effectively to varying audiences, offer technical acumen, and assist in the implementation, education and rollout of the IAM platform. 

Responsibilities

• Manage on-going relationship with a business units and applications teams with highly complex needs.  Researches, investigates, conducts quality reviews, analyses, recommendations for information security issues 
• Perform problem tracking, diagnosis and root-cause analysis, replication, troubleshooting, and resolution for highly complex issues 
• Engage and manage external vendors and stakeholders 
• Drive support of IAM services 24/7/365  
• Lead and resolve P1 and P2 incidents, producing details RCAs (root cause analysis’s) and action plans upon incident completion 
• Work with the IAM delivery leads to on boarded supportable applications 
• Drives communication to audiences during incidents and related follow-ups with RCAs 
• Follow Change Management processes 
• Oversee end to end testing and QA functions supporting IAM services 
• Support technical IAM solutions, engaging during the lifecycle of solutions delivery, service owners, architects, project managers, global infrastructure teams, regional IT teams and key IAM product vendors 
• Support the integrations with IAM systems with in-house and third-party applications for provisioning, access requests, and certifications  
• Work with application developers and IT operations to develop, test, roll out and maintain enterprise wide IAM solutions and services 
• Lead quality control and quality assurance activities that are complex in nature, across multiple technologies and organizational units 
• Solve complex IAM problems 
• Represent IAM organization on large scale technology projects implemented outside IAM, regulatory reviews and internal and external audits 
• Work with the broader IT security, risk and compliance organi