Human Resources Generalist

Location: Springdale, Utah

POWDR is an adventure lifestyle company that inspires every human being with cool experiences in awesome places. Within POWDR’s portfolio are seven mountain resorts including Copper Mountain and Eldora Mountain Resort in Colorado; Boreal Mountain Resort and Soda Springs in the Lake Tahoe region of California; Mt. Bachelor in Oregon, Snowbird in Utah and SilverStar Mountain Resort in British Columbia, Canada.  Included in the POWDR portfolio, is Stovepipe Wells located in Death Valley National Park, operated under a long-term concessions contract with the National Park Service.

Zion Lodge is in National Register of Historic Places designed in 1924 by Gilbert Stanley Underwood in the National Park Service rustic style. The Zion Lodge is a year-round operation with 76 hotels rooms, 6 suites and 40 cabins as well as a restaurant, outside grab and go café, bar, gift shop and auditorium space. In the year 2025 a coffee and wine bar will be opening.

Zion Lodge is a welcoming, safe, and environmentally responsible resort providing accommodations and services inside Zion National Park. Over the next few years, the resort will undergo upgrades to rejuvenate accommodations and dining for public enjoyment. Renewable energy projects and energy efficiency upgrades will also be completed as well as other Sustainability innovations. POWDR operates Zion Lodge under a long-term concession contract with the National Park Service.

Job Summary:

The Human Resources Generalist plays a key role in supporting the Human Resources department at Zion National Park Lodge. This position is responsible for a variety of HR functions, including recruitment, onboarding, orientation, employee relations, employee activities, benefits administration, compliance, and training. The HR Generalist will assist the Sr. Human Resources Manager in fostering a positive workplace culture and ensuring that HR policies and procedures align with organizational goals.

Essential Duties and Responsibilities:

• Assist with the recruitment process by posting job openings, screening applications, coordinating, and conducting interviews.

• Facilitate the onboarding process and performing orientation for new hires, ensuring a smooth transition into the organization.

• Serve as a point of contact for employee inquiries and concerns, providing support and guidance on HR policies and procedures.

• Assist in resolving employee issues and conflicts while promoting a positive workplace culture.

• Assist to provide onsite support for processing payroll: ensuring the various tip pools are recorded correctly; all time cards are signed off, paid time off, and absences are recorded.

• Assist employees with information regarding their benefits and assist with enrollment and changes.

• Maintain knowledge of federal, state, and local employment laws and regulations to ensure compliance.

• Assist with the preparation and maintenance of HR-related documentation, data base, and reports for audits.

• Support the implementation of training programs and initiatives to enhance employee skills and development.

• Track training completion and assist in evaluating training effectiveness.

• Assist in the performance evaluation process, including setting timelines and providing necessary documentation.

• Support management in addressing performance-related issues and conducting performance reviews.

• Oversee the planning and organization of staff activities and team-building events to enhance employee engagement and foster a sense of community. Engage and encourage various team members to lead activities they are passionate about. This role may also act as a company vehicle driver for some of the activities.

• Assist in coordinating wellness programs and initiatives to promote employee well-being and work-life balance.

• Encourage employee participation in company events and recognition programs to boost morale.

• Maintain employee records and HR databases with accuracy and confidentiality.

• Prepare HR reports and assist in analyzing HR metrics to support decision-making.

Other Duties as Assigned:

• This job description is an overview of the scope of responsibilities for this job and is not intended to be an inclusive list of job tasks and expectations. With the evolution of this role, the responsibilities of this position may change. The job must be prepared to accept new responsibilities and transfer others.

• Functions as an ambassador of Destination Zion Lodge, modeling and sharing the Zion “culture” with our guests and employees. Uphold