Senior SBA/Commercial Managed Loan Specialist

Redwood Credit Union is a not-for-profit financial institution that believes in people over profits. Our mission is to passionately serve the best interests of our Members, team members, and communities. Sticking to that vision has made us one of the most loved financial partners in the many communities we serve. In fact, RCU is the 8th largest credit union in California—and growing. Due to this growth, we recently completed construction on our new, 8-acre campus in Napa and are ready to welcome more than 500 valued team members!
Since 1950, Redwood Credit Union has been helping people reach their financial goals and dreams with a focus on helping others. That people-first approach holds true for our employees, too. Our work environment is built on service and trust. It's all possible with a leadership team committed to hiring talented people and helping them develop their careers.
If this sounds like a place you’d like to be, we’re eager to meet you!
This role is responsible for the administration of assigned portfolio of SBA and CommercialWatch/Classified loans, including meeting with Borrower/Members, negotiating various loan default resolutions.
Additionally, the role is responsible for administration of commercial construction loan portfolios, including draw disbursements, modifications and extensions, coordinate 504 debentures pay off activities. They oversee the third-party vendor for collateral insurance monitoring, reviewing of reports, coordinating resolution, ensuring timely payment of force placed coverage premiums and maintaining Member service levels.

Essential Functions

• Responsible for the monitoring, sound maintenance and timely reporting of a portfolio of assigned moderate to high complexity SBA/Commercial Watch/Classified loans (WC).
• Performs moderate borrower interaction, including telephone calls, face-to-face and business site meetings, to evaluate status of collateral/operating concerns.
• Responsible for the evaluation and recommendation of resolution for distressed or troubled loans, including appropriate risk rating, feasible workout/restructure or Action Plans, structuring of settlement agreements, Bankruptcy case management, and pursuit of appropriate legal action.
• Ensures collateral preservation, engages timely site inspections, appraisers, environmental evaluations, collateral inventory activities, and recommends collateral liquidation and/or asset disposition strategies, minimizing and mitigating risk, maintaining collateral value and facilitating highest possible recovery of CU debt. Engages and manages all appropriate collateral/assets disposition professionals.
• Recommend appropriate Loan Loss Reserve levels, preparing Impairment Analysis documentation.
• Liquidate real estate or other collateral assets, as necessary, and/or manage properties or other assets owned by Credit Union, to mitigate risk, maintain value and facilitate acceptable liquidation results.
• Act as liaison with legal counsel, controlling legal expenses, to ensure appropriate representation for CU, in collection activities, bankruptcy or litigation.
• Act as liaison with U. S. Small Business Administration, timely and accurately preparing and submitting SBA Guaranty Purchase packages within SBA Loan Program guidelines.
• Performs all activities within SBA Loan Program Requirements, Regulatory guidelines and Redwood CU guidelines/policies.
• Provide exceptional service to all Members, portfolio related professionals, volunteers, internal employees and service providers.
• Answer Member questions as they relate to Business Service deposits and loans.

Knowledge, Skills and Abilities

• Extensive knowledge of SBA Loan Program Requirements and related Regulatory guidelines for SBA/Commercial/Construction lending activities, documentation, servicing and commercial real estate loan closing procedures and practices.
• Extensive knowledge in collateral perfection and related documentation.
• Extensive knowledge in Commercial Construction loan documentation, collateral perfection, project management, lien waiver/construction law, disbursement and draw processing, whether through direct disbursement or Third Party Funds Control Company.
• Solid background in problem credit administration, including bankruptcy law, real estate law and legal collection strategies.
• Strong negotiation, analytical, problem-solving and decision-making skills.
• Exercise high degree of judgment and discretion in making decisions or recommendations.
• Ability to manage a complex workload that includes multiple tasks, conflicting priorities and multiple stakeholders, working independently and with minimal supervision.
• Excellent attention-to-detail skills, organizational and time management skills, pride in work, with high levels of accuracy and ability to switch gears quick