Senior Analyst, Sales Tools & Analytics Revenue Operations

Presidio, Where Teamwork and Innovation Shape the Future 
At Presidio, we’re at the forefront of a global technology revolution, transforming industries through cutting-edge digital solutions and next-generation AI. We empower businesses—and their customers—to achieve more through innovation, automation, and intelligent insights. 

The Role
The Senior Analyst of Sales Tools & Analytics will be responsible for the secure configuration, administration, and integration of Presidio’s Salesforce environment. This role ensures that Salesforce remains a trusted, compliant, and high-performing system by managing user access, sandbox environments, and data integrations in coordination with the IT Security and Infrastructure teams.

This position is ideal for a technically savvy analyst who thrives in a security-conscious, integration-heavy enterprise environment.

 

Responsibilities include:

Security & Compliance

• Enforce Salesforce Security Health Check and partner with Security to close remediation gaps.
• Implement and manage Multi-Factor Authentication (MFA), SSO/SAML, and IP restrictions.
• Conduct regular access audits, login history reviews, and field-level permission validations.
• Collaborate with Governance, Risk & Compliance (GRC) on data privacy (GDPR, SOC 2, HIPAA) standards.
• Maintain and report on audit logs and Shield event monitoring (if applicable).

Integration & Connector Management

• Manage connected apps, API integrations, and middleware (MuleSoft, Workato, Boomi, etc.).
• Administer and monitor Salesforce connectors (e.g., Outlook, Slack, Tableau, Marketing Cloud).
• Partner with internal developers and external partners to validate OAuth scopes, tokens, and security policies.
• Troubleshoot and document integration issues in partnership with IT and vendor teams.

Sandbox & Release Management

• Administer sandbox environments, coordinate refreshes, and maintain data masking for non-production orgs.
• Manage metadata deployment pipelines using DevOps Center, change sets, or third-party tools (e.g., Gearset, Copado).
• Document and enforce environment promotion standards across test, UAT, and production.
• Collaborate with developers and QA to ensure clean release cycles.

Continuous Improvement

• Participate in roadmap discussions for platform evolution and scalability.
• Maintain documentation of configuration, integrations, and system policies.
• Stay current on Salesforce security best practices and new features.

     

Required Skills and Professional Experience 

• 5-7 years of Salesforce Administration experience in a mid-to-large enterprise.
• Strong knowledge of Salesforce security controls, profiles, and permission frameworks.
• Experience with API management, OAuth apps, and middleware platforms.
• Familiarity with sandbox management, data masking, and deployment tools.
• Salesforce Certified Analyst (required).

   

Preferred Skills and Professional Experience 

• Salesforce Advanced Analyst or Platform App Builder certification.
• Experience with Salesforce Shield, DevOps Center, or integration tools (MuleSoft / Boomi / Workato).
• Knowledge of security frameworks such as SOC 2, NIST, or ISO 27001.
• Familiarity with cloud environments (AWS, Azure) and identity tools (Okta, Azure AD).

 

Your future at Presidio
Joining Presidio means stepping into a culture of trailblazers—thinkers, builders, and collaborators—who push the boundaries of what’s possible. With our expertise in AI-driven analytics, cloud solutions, cybersecurity, and next-gen infr