Business Analyst - Commercial and Risk Managed Operations

What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. 

Join us and play your part in something special!

Operating as an integral member of the Underwriting Product Solutions team, and the broader Operations department, this individual will be responsible for assisting the Commercial and Risk Managed Operations delivery team with requirement gathering and solutioning. Additionally, this role will seek to bridge the needs and requirements of business partners with the technical solutions of the delivery team.

Responsibilities:

• Conducting stakeholder analysis.
• Documenting business requirements (i.e., user stories), success criteria, and training documentation.
• Creating business cases and feasibility studies.
• Proposing business process improvements.
• Facilitating communication between business stakeholders.
• Documenting business scenarios while participating and facilitating User Acceptance Testing.
• Low code / no code (minimal technical expertise) system configurations
• Assisting with backlog refinement and management of non-technical items
• Align with and support the respective Product Owner and delivery team regarding Agile best practices including: refining and prioritizing backlogs, creating user stories, conducting demos, and participating in PI planning sessions and other ceremonies.

Competencies:

• 2+ years of underwriting, operational support, project management and/or experience in IT delivery/implementation preferred.
• Strong working knowledge of underwriting and/or insurance related systems
• Excellent verbal and written communication skills
• Ability to communicate technical information in a business-friendly manner
• Ability to manage multiple and multi-faceted stakeholders
• Solution-oriented, creative thinker
• Strong strategic thinking, analytical, and problem-solving skills, with the ability to make sound decisions and drive results
• Attention to detail and focus on accuracy
• Highly ethical, professional, and trustworthy, with a commitment to compliance and integrity 
• Flexible, adaptable, and resilient, with the ability to work effectively in a dynamic and changing environment

US Work Authorization

• US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future.

Who we are: 

Markel Group (NYSE – MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world. 

 

We’re all about people | We win together | We strive for better 

 

We enjoy the everyday | We think further 

 

What’s in it for you: 

In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work.  

• We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees’ needs at all stages of life.  

• All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance.  

• We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave.   

 

Are you ready to play your part? 

Choose ‘Apply Now’ to fill out our short application, so that we can find out more about you. 

 

Caution: Employment scams 

Markel is aware of employment-related scams where scam