Console Operator - Full Time

Overview

Allied Universal®, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time positions!

Job Description

IMMEDIATE OPENING FOR A CONSOLE OPERATOR 

Requires at least 1 yearof security experience, must be proficient using a computer

$18.54/hr, weekly pay, benefits available

PLEASE UPLOAD A CURRENT RESUME

QUALIFICATIONS:  To perform this job successfully, the individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skills, and/or experience required.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

·                High school diploma (or equivalent) required.

·                Must demonstrate a strong understanding of computers within a Windows operating environment.

·                Ability to adapt to varied work requirements and be flexible.

·                Demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines. 

·                Must be highly proficient and fully functional in all Microsoft Office applications and able to effectively utilize all available office management technology including Outlook and internet applications.

·                Professional, articulate and able to use good independent judgment and discretion.  Must have proven ability to maintain correspondence, discussions and materials in strictest confidence.  Must be able to work overtime as needed.

·                Outstanding verbal and written communication skills required with the ability to successfully interact at all levels of the organization while functioning as a team player.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:  Those duties necessary to meet the minimum requirements of the position.  Other duties may be assigned:

·              Monitor and respond to alarms on multiple monitoring systems.

·              Remotely view and program all DVR’s on network.

·              Accesses remote alarm systems, where applicable, and make program changes as needed.

·              Responsible for maintaining accurate records and reconciling alarm issues.

·              Assist field technicians with field testing/programming of newly installed alarm systems.

·              Provides support to field technicians as needed for ongoing maintenance systems and device additions or deletes.

·              Schedules and maintains ongoing system of self-tests for various locations.

·              Reports system issues and schedules services as needed.

·              Responds to requests for information.

·              Provides technical information as authorized.

·              Provides assistance to the public within scope of authority.

·              Perform other duties as required.

 

 

 

 

 

As a Console Operator you will serve and safeguard clients in a range of industries such as Commercial Real Estate, Healthcare, Education, Government and more.

Responsibilities:

• Provide customer service to our clients by carrying out safety and security procedures, site-specific policies and when appropriate, emergency response activities
• Respond to incidents and critical situations in a calm, problem solving manner
• Conduct regular and random patrols around the business and perimeter. Working environments and conditions may vary by client site.

Minimum Requirements:

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles
• Possess a high school diploma or equivalent, or 5 years of verifiable experience
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws. Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.*A valid driver’s license will be required for driving positions only

Perks and Benefits: