Facility Manager

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Facility Manager - JLL

What this job involves - The Facility Manager (FM) leads day-to-day Integrated Facilities Management (IFM) operations for an GMP manufacturing site, ensuring safe, reliable, compliant, and cost-effective delivery of services. This role drives operational excellence across building systems, utilities, and critical environments, maintains audit-ready compliance (GDP/ALCOA+, SOP adherence), and builds client trust through proactive relationship management, clear communication, and measurable performance. Additionally, the FM is responsible for developing a skilled, engaged workforce through coaching, training, and career growth initiatives.

What your day-to-day will look like:

• Lead daily operations and maintenance of critical building systems (HVAC, electrical, plumbing, compressed air, BMS/EMS, fire life safety) ensuring optimal uptime and environmental compliance for GMP suites, laboratories, and packaging areas
• Develop and execute comprehensive preventive maintenance strategies using Maximo CMMS, managing work orders, backlogs, and driving root-cause analysis to achieve long-term reliability improvements
• Ensure strict compliance with GDP/ALCOA+ documentation, SOPs, and regulatory requirements; maintain audit readiness through effective CAPA management and corrective action tracking
• Own LOTO program implementation and safety permit management (hot work, confined space, elevated work); drive safety culture through PPoF observations, SQDIP huddles, and Good Catch reporting
• Coordinate technical oversight with engineering teams, mechanics, and vendors; review and approve technical scopes, method statements, JHAs, and ensure quality field execution
• Serve as primary client point of contact for Amgen Ohio, delivering weekly governance updates on safety, quality, delivery, and people metrics while fostering trusted advisor relationships
• Manage vendor relationships and performance against contract SLAs; develop scopes of work, conduct bid evaluations, and oversee service provider quality assessments
• Lead, coach, and develop IFM team members across multiple shifts; build training roadmaps, manage staffing coverage, and foster an accountable culture focused on safety, compliance, and career growth
• Drive continuous improvement initiatives, lead minor projects and shutdown readiness, and identify automation and efficiency opportunities while ensuring proper commissioning and knowledge transfer

Required Qualifications

• 5–8+ years in facilities management or building systems operations, preferably in GMP or regulated manufacturing environments.
• Strong client relationship skills with proven ability to lead governance meetings and resolve issues effectively.
• Experience in team leadership, coaching, and training program development.
• Working knowledge of HVAC/Cleanroom, Electrical, Plumbing, Fire Life Safety, BMS/EMS, and CMMS (Maximo preferred).

Preferred Qualifications

• Experience in biopharma/medical device/food manufacturing or other FDA/EMA-regulated operations.
• Certifications: CFM, CHFM, OSHA 30, NFPA 25 familiarity, trade licenses (HVAC/Electrical/Plumbing), Six Sigma/Lean exposure.
• Strong data/reporting skills; comfort with dashboards, KPIs, and root-cause analysis.
• Experience with shutdown planning and capital project support.

Key Performance Indicators (KPIs):

• Client Engagement: Governance participation, issue resolution speed, client satisfaction feedback.
• Workforce Development: Training completion, engagement scores, retention, and promotion readiness
• Safety: TRIR, LOTO conformance, PPoF observations completed, Good Catch/Near Miss rate.
• Quality/Compliance: Audit readiness (%), GDP documentation accuracy, SOP adherence, CAPA closure on time.
• Delivery/Reliability: Equipment uptime, PM on-time %, Work order aging/backlog, Mean Time Between Failures (MTBF).

Location: New Albany, OH

This position does not provide visa sponsorship. Candidates must be authorized to work in the United