Business Operations Manager

Title:

Business Operations Manager

Business Operations Manager - KBR Government Solutions U.S.

Who We Are

KBR Government Solutions delivers full life cycle professional and technical solutions that improve operational readiness and drive innovation. Our solutions help ensure mission success on land, air, sea, space, and cyberspace for the Department of Defense, Intelligence Community, NASA, and other federal agencies. KBR’s areas of expertise include engineering, logistics, operations, science, program management, mission IT, and cybersecurity.

This role is with KBR’s Government Solutions U.S. division.  This project will provide the Customer’s Headquarters facilities and outlying buildings with services necessary to ensure optimal performance and utilization of the facility infrastructure, including, but not limited to, Operation & Maintenance (O&M), recapitalization, renovations, design, construction, records management, repairs to correct identified deficiencies or adverse impacts to operational capabilities, and improvements leveraging innovative and technological solutions.

Who You Are

KBR seeks a seasoned Business Operations Manager who, with broad autonomy, will lead the administrative and operational facets of one or more government services projects within the framework set by the Program Manager, customer needs, and contractual obligations. This role demands a professional who has honed their skills over at least a decade, with a minimum of five years in a management capacity, adept at navigating the complexities of project oversight and skilled at driving interdepartmental coordination to surpass review and approval benchmarks.

What You’ll Do

As a Business Operations Manager, you will:

• Ensuring the seamless 24x7 functioning of mission-critical environments, recognizing the paramount need for continuous infrastructure availability

• Institute organizational structure, define departmental responsibilities, and form positive working relationships between internal functional areas improving communication and overall project management for the program.

• Coordinate and streamline operational process, procedure and reporting across multiple sites

• Support the Program Manager in reviewing business systems administration, resources, procedures and methods to improve operational effectiveness, utility and efficiency

• Sustaining and enhancing client relationships through consistent communication, providing updates on KBR's initiatives, suggesting enhancements, responding to evolving requirements, fostering collaborative dynamics, and soliciting client feedback to gauge KBR's performance

• Provide and lead an appropriately skilled workforce to carry out the functions of the SOW

• Responsible for: Ensuring community of support during Contractor personnel change; Interfacing Contractor Officer (CO), COTR, and GPOC; Delivery of all site specific contract requirements

• Coordinate, supervise, and plan the total work effort associated with renovations and capital improvement work

• Establish procedures, develop, and implement programs for Mission critical and increase efficiencies

• Act as the central point of contact for COTR or GPOC for facilities related work

• Responsible for notifying GPOC on facilities significant events; Ability to compile summaries of events, critical actions accomplished, plans for completion or remediation and brief to site management in various forums

• Responsible for the management of Work Orders to include resource management and interfacing with customer representatives

• Adhering strictly to contractual terms to prevent revenue loss and maximize financial outcomes

• Systematically managing risks by conducting regular evaluations and pinpointing substantial business risks for KBR, as delegated by the Program Manager or Deputy Program Manager

• Anticipating future client needs and on contract growth opportunities by conducting thorough onsite assessments of client operations and proposing comprehensive project strategies

• Utilizing analytical tools and methodologies to assess client organizations, secure engagements with considerable profitability potential, and guide the transformation of the client's current operations to their future state

• Advocating for a culture that prioritizes Quality and Safety throughout all program aspects.

• Instituting processes and protocols to accurately and promptly track and report data across all sites, ensuring compliance with contractual reporting requirements

• Embracing new challenges with a propensity for inventive problem-solvi