Field Access Manager - Rare Disease/Oncology - Northeast Territory

Company Description

At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us! 

Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs.  We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve.   We are EVERSANA.  

Job Description

The EVERSANA Field Access Manager (FAM) is a critical front-line member of the Patient Support Services (PSS) organization and will rely on strong problem-solving skills to support patient access and deliver an exceptional customer experience.  The FAM is a critical component of customer support and will be the field subject matter expert on access and patient support services in their assigned regions.  They will work collaboratively across multiple internal stakeholders and will serve as a resource for HCP practices/groups, health systems, and institutions to help unlock patient access and resolve reimbursement issues. 

As a Field Access Manager, you will:

• Provide education to HCPs/office staff regarding access reimbursement and payer policy updates in support of an HCP’s independent clinical decision to use product
• Proactively communicate and explain manufacturer’s patient support programs, services, and resources offered to HCPs and related office personnel. Serve as a conduit between the HCP and case manager to support patient access to therapy
• Act as a bridge between the customer, the patient services team, and sales and account management team to address access escalations and payer access issues
• Champion patient support and Access process improvement
• Develop local solutions through account and market insight and provide leadership with market intelligence
• Maintain the knowledge base necessary to ensure support of all access and patient/payer support programs and resources offered in Community Oncology Centers and Oncology Centers for Excellence
• All other duties as assigned

Qualifications

Hiring Criteria/Requirements:

• Bachelor’s degree from an accredited College/University is required
• 7 plus years of pharmaceutical and/or biotech experience
• A minimum of five years in rare disease or oncology experience is required
• 3 plus years of relevant experience in the following: Patient journey navigation, payer, reimbursement, medical billings and coding, specialty pharmacy(SP) and distribution, or patient services
• Launch experience required
• Experience in patient administered products (Part D, oral)
• Expert in US market access environment with deep knowledge of recent policy changes, external product launches and current dynamics in Rare & Oncology
• Proficient in local payer, reimbursement, and patient access knowledge with the ability to effectively convey knowledge to key stakeholders
• Demonstrate excellent interpersonal, leadership and communication skills within a matrix team environment
• Ability to travel up to 40-60% depending on the geography

Additional Information

OUR CULTURAL BELIEFS

Patient Minded I act with the patient’s best interest in mind.

Client Delight I own every client experience and its impact on results.

Take Action I am empowered and hold myself accountable.

Embrace Diversity I create an environment of awareness and respect.

Grow Talent I own my development and invest in the development of others. 

Win Together I passionately connect with anyone, anywhere, anytime to achieve results.

Communication Matters I speak up to create transparent, thoughtful, and timely dialogue.