Assistant Manager - Mayo Clinic Stores - Rochester

This position is for an assistant manager to oversee daily operations of the Mayo Clinic Store – Compression, Mastectomy and Wigs location, as well as a leadership partner for our Mayo Clinic Store – Siebens location.

The Mayo Clinic Store Assistant Manager is responsible for day to day smooth operations of the retail medical supply store for the Mayo Clinic. This individual oversees employees and job functions including staffing (hiring and firing), coaching and employee development. Optimizes area productivity, resolves service problems and develops and maintains policies and procedures. Responsible for maintaining good product selection, and keeping employees trained on products, recommending pricing. Works closely with Medical Products Business Office to assure Medicare/Medicaid compliance. Maintains compliance with HIPAA and other third party payer requirements. May perform special projects at the direction of the Manager. Works with Management staff for all stores to assure staff are adequately cross-trained and consistently trained on policies and procedures. Candidate must also possess strong customer service and interpersonal skills.

**This vacancy is not eligible for sponsorship / we will not sponsor or transfer visas for this position.

During the selection process, you may participate in an OnDemand (pre-recorded) interview that you can complete at your convenience. During the OnDemand interview, a question will appear on your screen, and you will have time to consider each question before responding. You will have the opportunity to re-record your answer to each question - Mayo Clinic will only see the final recording. The complete interview will be reviewed by a Mayo Clinic staff member and you will be notified of next steps.

High school diploma. Bachelor’s degree in business or other related field preferred. Two years’ experience in a retail position. In lieu of post-secondary,4 years’ experience in a retail position may be considered. Must be customer focused, service oriented and possess strong skills in team building, communication, decision making, problem solving, goal setting and business sense. Knowledge of medical terminology, exposure to durable medical equipment and HCPCS coding preferred. Prior Lead or Assistant Supervisory experience a plus. Valid driver’s license if applicable.

Why Mayo Clinic
Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. You’ll thrive in an environment that supports innovation, is committed to ending racism and supporting diversity, equity and inclusion, and provides the resources you need to succeed.