Part Time Engagement Trainer

Summary

Engagement Trainer Part Time

 

Our sales team needs an engaging individual to effectively train our Event Specialists to engage with consumers and increase sales. This part time Engagement Trainer job is accountable for the in-store training of Event Specialists, onboarding of new employees and developing positive relationships with store personnel. The ideal employee trainer is friendly, outgoing and able to train employees in a clear and concise manner. If you feel you can train and motivate our retail team to make the sale and generate excitement, we encourage you to apply. When you work for Advantage Solutions, you become part of the largest sales and marketing agency in North America where you will receive great training and competitive pay rates.

 

Responsibilities: 

• Meet the associate in the store on their first day and demonstrate how to set up, conduct and break down a product demonstration.
• Introduce the ES to the store management team and review protocol for contact and engagement with store management.
• Understand store’s engagement goals and work to support.
• Consistently visit the store on a regular schedule.
• Conduct performance audits with the store management team.
• Work with ES on a regular schedule, to continue training in support of event management, customer engagement, store relationship building and salesmanship.

Qualifications:

• (Required) High School Diploma or GED or equivalent experience.
• 2-3 years’ experience in event marketing, demonstrations, customer service, sales, retail/grocery, or coaching for improvement is highly desirable.
• Excellent customer service orientation.
• Comfortable coaching for improvement from a positive point of view.
• Self -starter and ability to work independently to achieve goals.
• Ability to work effectively with management.
• Must be comfortable engaging with the public, talking with consumers and recommending product sales.
• Basic computer skills including familiarity with Word, Excel, and Internet usage.
• Must pass online Food Safety training exam (all training hours will be paid for by the Company).
• Compliance with all food safety requirements and regulations. 

 

Job Will Remain Open Until Filled

Responsibilities

The Company is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.

 

Position Summary

                                                  

The Engagement Trainer is accountable for working directly with the event specialist in store to facilitate job training, onboarding of new employees and developing positive relationships with store personnel. Engagement Trainers are also accountable for the overall engagement experience for each event executed by the event specialists in their geography.

 

Essential Job Duties and Responsibilities

 

On-board new Event Specialists (ES)

• Meet the associate in the store on their first day and demonstrate how to set up, conduct and break down a product demonstration.
• Introduce the ES to the store management team and review protocol for contact and engagement with store management.
• Coach the ES on the retailer’s engagement model.
• Coach the ES on how to file their paperwork. 

Build relationships with the store management team.

• Develop rapport with the store management team.
• Understand store’s engagement goals and work to support.
• Consistently visit the store on a regular schedule.
• Conduct performance audits with the store management team

Train and Develop existing ESs

• Work with ES on a regular schedule, to continue training in support of event management, customer engagement, store relationship building and salesmanship.
• Audit ES performance by measuring and tracking development progress using performance score card. Keep track of coaching points made for each ES.
• Review score card and coaching points with each associate’s supervisor. 

Administrative Work

• Study product materials to develop product knowledge
• Review event schedule
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