Group Vice President, Infrastructure, Cloud Operations & Developer Experience

Group Vice President, Infrastructure, Cloud Operations & Developer Experience

At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That’s what we do.  

We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you’ll get flexibility that’s real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters—and so do you.  

UKG is seeking a transformational Group Vice President, Infrastructure, Cloud Operations & Developer Experience to lead the global organization responsible for the infrastructure, cloud platforms, operations, Site Reliability Engineering (SRE), platform engineering, and developer experience capabilities that power UKG's products and services.

Reporting to the CTO, this executive will lead a global organization of 600+ professionals across Cloud Engineering, Infrastructure Operations, SRE, Developer Platforms, Technical Program Management, Network Engineering, Engineering Enablement, Test Infrastructure, and FinOps. This leader will be accountable for the reliability, scalability, security, operational excellence, cloud efficiency, and developer productivity of UKG's technology ecosystem.

The ideal candidate is a proven technology executive with deep expertise in cloud infrastructure, enterprise operations, SRE, DevOps, platform engineering, and organizational transformation. They have successfully led large-scale global teams, modernized operating models, improved reliability and operational maturity, and built high-performing organizations focused on execution, accountability, and customer outcomes.

Key Responsibilities

Infrastructure, Cloud Platform & Operations Leadership

• Define and execute UKG's cloud infrastructure, platform engineering, operations, SRE, developer experience, and FinOps strategy.
• Lead the modernization of cloud platforms, infrastructure services, automation frameworks, and engineering enablement capabilities.
• Establish scalable, secure, resilient platforms that support enterprise applications, AI-enabled services, and future innovation initiatives.
• Drive platform standardization, infrastructure-as-code adoption, automation, observability, and self-service capabilities.
• Manage strategic cloud and infrastructure partnerships to optimize performance, service quality, and cost efficiency.

Operational Excellence & Site Reliability Engineering (SRE)

• Own and scale UKG's global SRE and operational excellence strategy.
• Drive improvements in service reliability, availability, performance, resilience, disaster recovery, incident response, and operational readiness.
• Establish and enforce operational standards, service ownership models, SLOs, SLIs, and reliability metrics across the enterprise.
• Lead initiatives focused on reducing customer-impacting incidents, improving deployment safety, strengthening change management, and accelerating post-incident learning.
• Champion a culture of accountability where teams are responsible for building, operating, and continuously improving reliable services.

Developer Experience & Engineering Productivity

• Lead the Developer Experience organization responsible for CI/CD platforms, engineering tooling, test infrastructure, development environments, and engineering workflows.
• Create scalable platform capabilities that enable engineering teams to build, deploy, secure, observe, and operate software efficiently.
• Partner with Product Engineering leaders to simplify software delivery, improve onboarding, reduce friction, and accelerate development velocity.
• Define and measure engineering effectiveness and developer productivity metrics to continuously improve outcomes.

Cloud Efficiency & FinOps

• Establish cloud financial management practices that improve cost transparency, accountability, forecasting, and optimization.
• Partner with Engineering, Finance, and Architecture leaders to maximize infrastructure utilization and technology ROI.
• Foster a culture of operational and financial accountability across engineering organizations.

Organizational Leadership & Transformation

• Lead and develop a global leadership team spanning Cloud Engineering, Infrastructure Operations, SRE, Platform Engineering, Developer E