Store Manager: Malbon Golf (Temp to Perm)
LeapAbout the role
About the Brand
Malbon was born in Los Angeles during a transformative chapter in Stephen and Erica Malbon’s lives: parenthood. During this time, golf became more than just a game; it became a source of connection and purpose, providing a sense of grounding amidst a period of change. As their love for the sport deepened, they recognized both the beauty of its traditions and the opportunity to evolve them for a modern audience. Stephen and Erica sought to honor the heritage of golf while opening it up to a broader community, blending time-honored values with a fresh, creative spirit. Determined to push the game forward, they infused golf with the energy of fashion, music, art, and lifestyle sports. Their goal was to make golf inclusive and relevant to a new generation.
About the Role
We are seeking an innovative and results-driven Store Manager for our boutique powered by the Leap Platform, located on Randolph St. This leader will balance strategic business ownership with hands-on, client-focused leadership—driving sales performance while cultivating a warm, elevated in-store experience.
You will lead with clarity, empathy, and accountability, recruiting and developing a high-performing team through thoughtful hiring, coaching, and performance management. By setting clear expectations and leading by example on the sales floor, you will foster a collaborative, service-driven culture rooted in trust, professionalism, and brand pride.
As a local market expert, you will leverage community partnerships, events, and networking opportunities to drive traffic, deepen client relationships, and expand brand awareness. You will also partner with neighboring stores and execute impactful in-store activations that grow the customer base and strengthen community ties.
Operational excellence is central to this role. You will ensure brand standards are upheld across visual merchandising, cleanliness, inventory management, and shipment processing with strong attention to detail and consistency. The ideal candidate thrives in an independent, fast-paced retail environment, confidently managing daily operations including opening/closing procedures, scheduling, and payroll accuracy.
This role may extend beyond your primary location, occasionally supporting other Leap-powered stores within the market. Responsibilities may include assisting with new store openings, onboarding team members, providing sales floor coverage, or leading community activations.
Position Requirements
- Proven retail leadership experience, ideally within boutique, premium, or lifestyle brands, with a demonstrated ability to deliver elevated, personalized client experiences and cultivate long-term relationships.
- Inspirational leadership style with the ability to coach, motivate, and develop teams through consistent feedback, clear communication, and hands-on support.
- Comprehensive knowledge of golf, including technical expertise and awareness of current events in the sport, is required.
- Strong business acumen with the ability to interpret performance metrics, identify trends, and adapt strategies to drive sales growth and profitability.
- Entrepreneurial mindset with comfort navigating fast-paced, evolving environments while maintaining focus and accountability.
- Demonstrated ability to build authentic client connections and serve as a brand ambassador with deep product knowledge and storytelling capability.
- Proactive talent strategy experience including recruiting, networking, succession planning, and building strong talent pipelines.
- Operational rigor and attention to detail across scheduling, payroll, inventory management, visual standards, and policy compliance.
- Proficiency with digital tools such as Shopify, Endear, Slack, and Google Workspace to support business operations and team communication.
- Flexible availability, i
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