Administrative Support (Project Management)

This is a remote position.

Work Schedule: Monday to Friday, 8:00AM to 5:00PM Sydney Time with 1 hour unpaid break

Job Type: Full-time

Role Objectives:

• Manage general communications including email responses, client follow-ups, and scheduling
  

• Coordinate job bookings and maintain project timelines using Trello boards
  

• Handle invoicing and financial administration through Xero accounting software
  

• Support quoting processes using Quotion software
  

• Manage Airbnb booking coordination and cleaner scheduling (until property sale at year-end)
  

• Maintain organized Trello boards for payables, renewals, insurances, and job tracking
  

• Process and categorize incoming emails using Trello’s email-to-board functionality
  

• Create and maintain SOPs through video recording and documentation
  

• Support real estate agent relationships and private client communications
  

• Handle urgent payables and vendor management
  

Scope:

• Support approximately 15 roofing jobs per month (mix of repairs and restorations)
  

• Manage communications for 4 primary real estate agent relationships plus private clients
  

• Handle both roofing business administration and Airbnb property management until year-end
  

• Work with contractor payments and vendor relationships
  

• Support business transition as Airbnb operations wind down by December 2025
  

• Maintain organized systems across multiple Trello boards and software platforms
  

• Provide 20-30 hours per week of administrative support
  

• Focus primarily on communications management rather than complex financial analysis
  

• Support business owner who plans to relocate to coastal Australia in 2026
  

• Strong experience with Trello for project management and organization
  
• Proficiency with Xero accounting software
  
• Excellent written and verbal communication skills
  
• Experience with email management and client communications
  
• Ability to work independently and manage multiple priorities
  
• Familiarity with Australian business practices and terminology
  
• Strong attention to detail for financial and administrative tasks
  
• Comfortable learning new software platforms (Quotion, Komodo)
  
• Previous experience supporting trades or construction businesses preferred
  
• Reliable internet connection and professional home office setup
  

Independent Contractor Perks

• HMO Coverage in eligible locations
  
• Permanent work from home
  
• Immediate hiring