Associate Director Utilities Business and Operations

Job Family:

Management Consulting

Travel Required:

Up to 10%

Clearance Required:

None

Guidehouse is a leading global provider of consulting services to the public sector and commercial markets, with broad capabilities in management, technology, and risk consulting. By combining our public and private sector expertise, we help clients address their most complex challenges and navigate significant regulatory pressures focusing on transformational change, business resiliency, and technology-driven innovation. Across a range of advisory, consulting, outsourcing, and digital services, we create scalable, innovative solutions that help our clients outwit complexity and position them for future growth and success. The company has more than 16,500 professionals in over 50 locations globally. Guidehouse is a Bain Capital portfolio company, led by seasoned professionals with proven and diverse expertise in traditional and emerging technologies, markets, and agenda-setting issues driving national and global economies. For more information, please visit www.guidehouse.com.

Position Overview

The Guidehouse Communities, Energy and Infrastructure segment is a go-to partner for leaders creating sustainable, resilient communities and infrastructure, serving as trusted advisors to utilities and energy companies, large corporations, investors, NGOs, and the public sector. The North Market Team within the Commercial Energy practice works with utility clients across the energy value chain to guide them through the energy transition.

We assist our clients to:

• support the strategy, design, and evaluation of business operations and customer-focused programs – meter to cash, energy efficiency, heat electrification, demand response, energy storage, electric transportation, distributed solar, among others.
• support the development and implementation of business transformation initiatives modernize operations across their business, energy networks and distribution and transmission investments.
• provide governance, reporting, monitoring and transparency through establishing project management, data analysis and visualization practices
• develop and implement their decarbonization and resiliency plans.

What You Will Do:

As an Associate Director on the North Energy Providers team within the Guidehouse Communities, Energy & Infrastructure (CE&I) segment, you will have responsibility for development of project results and client management on large engagements. You will own the delivery of projects and significant project workstreams and interact regularly with the clients to ensure engagement success. This includes supporting/leading day-to-day internal team meetings and coordinating/facilitating meetings with clients and their stakeholders. You will be expected to prepare and communicate well-organized, effective reports and presentations to clients. You will lead proposal efforts for clients and be expected to contribute to the growth of our existing portfolio. You will lead, coach, and mentor others on the team to ensure quality analysis and deliverables. We are looking for someone with a passion for creative problem solving, client service, and project management.

Key responsibilities include:

• Managing teams responsible to provide detailed, research, and analysis on energy-related activities and business operations (particularly energy efficiency, grid modernization, renewable energy, customer programs, new business models, marketing and communications, customer research, reliability/resiliency)

• Maintaining, and strengthening existing client relationships and workstreams

• Developing and presenting findings and recommended plans of action directly to clients

• Performing, advising, and reviewing technical and business design, testing, analyses and other work products of the project team

• Depending on projects, you will assess emerging industry trends, manage building business process designs and data mapping, manage data collection activities, or develop and assess strategies for utility programs aimed at increasing customer engagement, improving business operations, or enhancing customer experience

• Leading the facilitation of workshops and working sessions between client departments and third-party organizations; review and approve meeting content, drive discussion towards consensus

• Providing detailed fact finding, research, and analysis on energy-related activities

• Communicating solutions and new strategies to clients through reports and presentations

• Contributing to sales of new work

• Developing and managing a portfolio of project budgets and resour