Lead, Douyin Biz Ops, GC

WHO WE ARE LOOKING FOR

We’re looking for a Lead, Douyin Biz Ops, base in Shanghai.

This role will report to Senior Manager, Douyin Biz Ops, managing Nike’s Douyin Biz.

The candidate needs to have passion in and solid experience for social commerce. Sportswear industry experience will be a plus.

WHAT YOU WILL WORK ON

You will work with Senior Manager, Douyin  Biz Ops in managing day in & day out operation for Nike’s Douyin Biz. Your key responsibilities as below:

Store Management:

Define and drive social commerce seasonal business plan (including key commercial campaign) and align with MKT campaign.

Execution & Operation:

Work closely with external vendor, platform and internal cross functional teams to optimize consumer experience, including EP, assets, readiness, logistic, CS and SFV ect.

Consumer Insight & Growth:

Monitor consumer behavior (5A\8 group) and drive consumer growth for both Fans and Member perspectives;

WHO YOU WILL WORK WITH

You will work closely with internal cross team including marketing, merchandising, supply chain and etc.

WHAT YOU BRING

• 5+ years’ work experience in China e-commerce of sportwear or beauty industry

• At least 2 years direct work experience in social commerce business management role

• Bachelor’s degree and above

• Experienced in working with cross functional teams in a matrix organization

• Excellent communication skills, both in English and Chinese