Senior Technical Product Manager

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:

What you need to know about the role

At PayPal, we believe in building merchant and developer focused products to unlock the next phase of growth in Commerce. We are seeking a talented Senior Product Manager passionate about building best in class payment experiences for our merchants. In this role you will be responsible merchant experiences and for adoption of our payment solutions and best practices across our global 400M+ merchant and consumer base.


Meet the team

The merchant success team is responsible for crafting the strategy to help our checkout merchants be successful over the entirety of their lifecycle by using PayPal's best-in-class product suite. The team develops merchant segment specific integration products to grow existing merchant verticals as well as to enable new and untapped verticals. The team also acts as a key liaison between internal product teams, GTM and sales orgs to ensure all our products are best suited for the merchants needs and offer a consistent experience

Job Description:

Your Way to Impact:
You will work with the Cross functional Product teams, Developer Community, Global Professional Services, Sales and Integration Engineering to define and deliver world-class experiences for merchants and customers globally.

Your Day to Day:
In this role you will,

• Strategize & Define best ways for merchants to enable payment methods such as PayPal and Venmo across all our integration platforms.

• Orchestrate work and distill product requirements across multiple PM's and put a cohesive merchant story together to take the product through the developer GTM phases.

• Own merchant specific work-streams to light up the ideal consumer experience on some of our Large Enterprise merchants, globally.

• Own end to end merchant value prop and ensure merchants are adopting UX and integration best practices

• Work closely with all the Checkout PMs and the core integrations team to manage all Branded checkout consumer and merchant use cases (including error handling, Geo and vertical specific use cases and exception handling etc).

• Provide the right level of support and direction to keep the engineering team working efficiently and aligned with the overall product strategy

• Participate in regular cadences (stand up's, retrospective, planning meetings) and be engaged with the team throughout the product life cycle.

What you need to bring:

• 5+ years of product management or other relevant expe