Brokerage Services Coordinator

Bradley Company is a team of experienced and talented commercial real estate professionals.  We serve the brokerage, property management, and facility maintenance needs of commercial and multi-family clients. With a company history that began in 1978, we have more than 300 professionals serving Indiana, Michigan, and Ohio.

Bradley Company actively invests in our professionals and their growth.  We are guided by our core values: entrepreneurial, collaborative, integrity, and champion. Our purpose is to build partnerships, improve communities and change lives. 

Brokerage Services Coordinator 

Position Overview 

The Brokerage Services Coordinator plays a critical role in supporting our sales professionals across customer service, marketing, and transactional functions while managing multiple complex projects and competing deadlines. This position requires exceptional organizational skills, strategic thinking, and the ability to thrive in a dynamic, fast-paced commercial real estate environment. The ideal candidate will demonstrate strong leadership capabilities, advanced technical proficiency, and possess either an active real estate license or be actively pursuing licensure. This role offers significant growth opportunities for professionals seeking to advance their careers in commercial real estate brokerage operations. 

Location: Indianapolis, IN

Schedule: Monday – Friday, 8:00 AM – 5:00 PM EST (Hybrid: 4 days in office, 1 day remote) 

Reports to: Manager, Brokerage Operations & Support 

Key Responsibilities 

Customer Service Excellence 

• Coordinate and maintain on-site coverage schedules to ensure comprehensive support for the brokerage team 

• Manage and maintain the brokerage pipeline in Dealius, conducting regular strategic reviews with the brokerage team to optimize opportunities and ensure data integrity 

• Deliver exceptional customer service to brokers by proactively addressing complex inquiries, resolving escalated issues, and ensuring superior client satisfaction 

Marketing & Brand Management 

• Develop, execute, and analyze customized email marketing campaigns while maintaining and optimizing contact databases across Buildout and other third-party systems 

• Create marketing materials including flyers, brochures, offering memorandums, and opinions of value, using buildout and/or Adobe Creative Cloud 

• Lead collaboration with marketing and brokerage teams to develop comprehensive marketing strategies for diverse property types (retail, office, industrial, mixed-use) 

• Serve as primary liaison with marketing and research teams to ensure optimal service delivery for internal and external clients 

• Manage property distribution and advertising across company website and industry platforms (LoopNet, Crexi, etc.), optimizing visibility and engagement 

• Partner with Market Research team to conduct demographic analysis and create specialized mapping solutions for listings 

• Lead the preparation of customized proposals, presentations, and communication materials for high-value opportunities in collaboration with marketing and research 

• Coordinate site tour logistics by preparing comprehensive materials packages including flyers, floor plans, site matrices, and detailed itineraries 

• Develop and execute social media content s