Mailroom Supervisor

MAILROOM SUPERVISOR

Position Summary

Oversees all mail and package distribution services for corporate office and 51 retail store locations. Supervises a small team to ensure timely processing of incoming/outgoing correspondence, coordinates multi-location distribution, and manages vendor relationships.

Responsibilities

Team Supervision:

• Supervise and train 1-2 mailroom staff members
• Schedule work assignments and manage daily operations
• Monitor performance and provide coaching as needed

Mail & Package Operations:

• Process all incoming and outgoing U.S. mail, FedEx, UPS, and courier packages
• Receive and distribute deliveries from satellite buildings and third-party vendors
• Maintain accurate tracking logs for all shipments
• Coordinate preparation and distribution of weekly, monthly, and annual reports to buying divisions

Retail Store Distribution:

• Manage daily/weekly mail distribution to 51 retail store locations
• Develop routing schedules to ensure timely delivery to all stores
• Maintain updated distribution lists and store contact information
• Troubleshoot delivery issues and serve as point of contact for store inquiries
• Coordinate with carriers to optimize routes and manage freight costs

Supply & Equipment Management:

• Coordinate corporate supply orders with Purchasing Department
• Maintain inventory of mailroom and shipping supplies
• Manage and troubleshoot mailroom equipment (copiers, postage meters, scales)
• Maintain access to online portals for mail, copier, and FedEx services

Special Projects:

• Execute mass mailings to stores, vendors, and external parties
• Support corporate-wide initiatives requiring simultaneous multi-location delivery
• Assist departments with bulk mailing projects

Qualifications

Required:

• High school diploma or equivalent
• 3+ years mailroom, shipping/receiving, or distribution experience
• 1+ years supervisory experience
• Experience with multi-location distribution preferred
• Proficiency with Microsoft Office and shipping software (FedEx, UPS, USPS)
• Strong organizational skills and attention to detail
• Excellent communication and team collaboration abilities
• Ability to lift up to 30 pounds regularly

Key Competencies:

• Team leadership and problem-solving
• Time management in fast-paced environment
• Customer service orientation
• Adaptability and reliability

Physical Demands

• Stand, walk, bend, and reach for extended periods
• Regularly lift, carry, push, and pull up to 30 pounds; occasionally up to 50 pounds with assistance
• Operate mail carts, hand trucks, and material handling equipment
• Work indoors in mailroom environment with exposure to loading dock areas
• Occasional overtime required during peak periods
• Regular schedule: Monday-Friday during business hours

Benefits

At Boscov's, we value our employees, and that's why we provide a competitive compensation and benefits package. As a Full-Time member of our team, you will be eligible to receive:

• Comprehensive benefits package, including medical/dental/vision

• Short term disability/ Long term disability - voluntary

• Life Insurance (company paid)

• 401(k) w/ company match

• Weekly Pay

• Paid vacation

• Liberal employee discount

Work where people love to shop!

Equal Opportunity Employer