With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.  

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

The Manager, Distribution, Greater China & Mongolia will be responsible for executing Hilton’s global distribution strategy in China. The position will oversee day-to-day account management of the assigned account portfolio of Online Travel Agencies (OTAs) and Wholesalers. The main responsibilities include building trusted relationships with accredited OTAs and Wholesalers, developing and executing strategic account plans, holding regular business reviews, auditing hotel participation, identifying, testing and implementing new opportunities to drive revenue, and troubleshooting issues in partnership together with the Global Distribution team.

This position will also be responsible for optimizing performance of Hilton hotels in Greater China via accredited online third-party channels. To achieve this, the incumbent will liaise with hotel and corporate stakeholders in multiple departments across the organization, including but not limited to Distribution, Revenue Management, Sales, Marketing&eCommerce, etc. with the goal of driving profitable revenue for the hotels, and growing their market share.

What will I be doing?

As a Team Member in this role, you will be required to:

•    Build trusted relationships with assigned partners 
•    Develop strategic account plans for key partners in cooperation with the Distribution team
•    Lead account review calls with assigned partners
•    Hold quarterly business reviews with assigned partners
•    Assist in evaluating the business opportunity of potential new partners and support implementation
•    Develop, implement, and execute business processes to support the department 
•    Partner with Internal departments to optimize hotel performance and address issues with assigned partners
•    Ensure hotels adhere to Hilton brand standards, assist to enforce Hilton brand standards and escalate issues as appropriate
•    Arrange and lead hotel training classes/webinars to educate hotels on the available distribution opportunities
•    Review hotel performance in partnership with regional stakeholders such as Sales Operation, Revenue Management and identify trends, issues and         best practices.     
•    Support the new hotel team with activating new hotels, and ensure hotels are aware of our distribution strategy
•    Partner with marketing team to develop marketing strategy and marketing campaigns, support marketing team on marketing