Clinical Systems Administrator, Electronic Medical Record/Practice Management System: College of Veterinary Medicine

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Clinical Systems Administrator, Electronic Medical Record/Practice Management System
College of Veterinary Medicine

The College of Veterinary Medicine invites applicants to apply for the position of Clinical Systems Administrator, Electronic Medical Record/Practice Management system. The primary purpose of this position is to plan, design, document, analyze, implement, and administrator the Veterinary Medical Center (VMC) Electronic Medical Record and Practice Management System (EMR) and serves as the lead technical administrator and project manager. The EMR system directly supports 550 faculty and staff and 400 vet students of the Veterinary Medical Center with its 38,000 cases/year and $22 million revenue stream. The EMR indirectly supports Veterinary Clinics that refer their patients to the VMC. This position will coordinate with CVM/VMC Clinical and Administrative faculty and staff to administer the EMR and support CVM's clinical, teaching, and research missions through effective system management.  This position orchestrates with external vendors, contractors, and internal IT staff to direct technical solutions and oversee troubleshooting with the EMR and its integrations with the Lab Info System (LIS), Omnicell Supply Cabinets, and Radiology PACS.  The Clinical Systems Analyst works closely with the technical and subject matter experts in each area to facilitate change management processes. This role requires a proactive approach to problem-solving as well as excellent organizational skills since it involves managing multiple aspects of technology that are crucial for the functioning of VMC’s Clinical Departments in support of patient care.  Failure to perform this role responsibly and correctly could result in system misconfiguration which may lead to patient harm.

Typical Responsibilities:

• Plan, design, document, analyze, implement, and maintain VMC clinical systems specifically for the Electronic Medical Record.  Act as the lead technical administrator and project manager for the EMR system. 
• Independently work with CVM Administration, Veterinary Medical Center Clinical Services, Hospital Operations sections, Diagnostic Laboratory Services (DLS), and other CVM and VMC stakeholders to understand clinical workflows, operational procedures, and organizational policies to support planning, design, implementation, and optimization of the electronic health record. 
• Document requirements, plan, and implement electronic forms, templates, process workflows, drug/supply lists, medical diagnosis terms, medical and financial reports. Perform these duties during EMR setup and implementation phases as well as on an ongoing basis.
• Work with CVM and VMC administration to establish and enforce governance and guidelines for EMR medical and financial processes. Use standard vocabularies for medical procedures, diagnoses, drugs, and supplies as determined by CVM/VMC Administration.
• Act as the primary liaison between the EMR vendor and CVM for troubleshooting complex system issues. Oversee associated system integrations to ensure seamless functionality and strive for 24x7 up-time.
• Manage day-to-day operations of the EMR system. This role will create/modify or terminate user