Senior Manager, Internal Communications (G&A)

Job Description

We’re looking for a Senior Manager, Internal Communications (G&A) to join our expanding Communications team! In this role, you’ll report directly into the Communications team, and partner closely with several teams that make up the backbone of Procore’s business: Global Talent, Legal, and Finance. 

In this role, you'll lead a team of internal Communications pros, crafting engaging internal communications messages and strategies that connect our employees to Procore’s programs and systems. Your leadership will help us inform, engage, and inspire Procorians around the globe. You’ll work with fun and passionate Procorians who are out to make a difference, with an ample opportunity to learn and grow your career.

This position will report to the Director of Global Corporate Communications. If you’re looking for a strategic leadership opportunity, with an opportunity to drive major impact with a quickly scaling Internal Communications team, this role is for you! We’re looking for someone to join our team immediately.

What you’ll do:

• Lead a team of Procorians that sets the overarching communications strategy for three of Procore’s most strategic and visible business units: Global Talent, Finance, and Legal.

• Proactively partner with members of Procore’s executive leadership team to implement long-term internal communications plans in each G&A function. This is inclusive of: editorial calendars for all-employee messaging, elevating the voice and internal thought leadership of our senior leaders, understanding Procore’s business and functional operations to enhance impact,  influencing tone and messaging, and establishing strategy around our internal communications channel matrix (Slack, Email, Procore All-Hands, and employee Intranet). 

• Partner closely with Procore’s Head of Diversity, Equity, Inclusion, and Belonging (DEIB) to build and implement a world-class DEIB communications strategy.

• Strengthen current processes, metrics, and operations, allowing the company to reinforce its communications foundation and establish a more consistent and predictable cadence of internal communications programs.

• Develop and execute change management communications.

• Partner with the business on impactful outcomes by asking clarifying questions, providing authoritative advice to decision-makers and influencing communications strategies. 

• Handle tactical assignments with a sense of urgency, in a fast-paced, nimble environment.

• Help ensure employee communications and engagement activities are globally minded, culturally resonant, and consistent with Procore’s values and brand.

What you bring to the team:

• Strong communication skills: You can distill complex information into a logical narrative format and write for impact.

• Creativity and vision: You’ll help execute communications and engagement deliverables that drive business outcomes and inspire employees. You’re innovative and also scrappy, taking pride in your ability to turn ideas into reality.

• Great people skills: You know the “how” is as important as the “what.” You have a reputation for building strong relationships up, down, and across organizations.

• A passion for storytelling: You possess the creativity, curiosity, and drive to learn our business, get out and meet employees across the company, dive into our culture, and develop content that makes us who we are

• An ability to use stories, visuals, and other techniques to tailor communications to specific audiences.

• Pride in your work: You have strong writing skills and care about correct grammar, spelling and punctuation, and AP-style.

• Analytical skills: You’re able to distill and synthesize complex data and ideas into simple, concise, and meaningful information. You’re organized, timely, and able to prioritize and project management

• Growth mindset: You thrive in a fast-paced, ever-changing environment because you see it as an opportunity to learn, grow, and build something great together.

• Expertise in influencing business strategies to ensure alignment and impact of the strategic communication plan.

• The ability to maintain a broad, strategic perspective while identifying and focusing on crucial details.

• A knack for thinking outside of the box and expert on modern internal communication techniques and tactics. 

What we’re looking for:

• 8+ years of professional experience in internal communications, corporate communications or similar functions, preferably in a SaaS/Technology environment

• Bachelor’s degree in Journalism, English, Communications, or a related field.