Surgery Scheduler - Perrysburg Surgical Specialties

Thank you for considering a career at Mercy Health!

Scheduled Weekly Hours:

40

Work Shift:

Days (United States of America)

Perrysburg, OH

GENERAL SUMMARY: 
Under minimal supervision of a Supervisor/Manager/Coordinator, the scheduler is responsible from performing revenue cycle tasks necessary to ensure compliance, patient safety, and excellent customer service.  The following tasks must be performed timely and accurately:  schedule correct procedure/surgery appointments based on verbal requests or written orders (knowledge or medical terms and human anatomy preferred), demonstrate knowledge of Mercy system and services offered, validate patient demographic and insurance information, screen for medical necessity to ensure Medicare compliance, document necessary precertification/authorization for service, verify and accurately document patient eligibility and benefits, calculate and collect patient liabilities (money) and provide exceptional customer service. 

KNOWLEDGE, SKILLS AND ABILITIES:
Associates degree in health related field and a minimum of 3 years working in a physician practice, urgent care or similar setting OR the equivalent practice experience. 

Must possess strong interpersonal and communication skills in order to interact effectively with patients and families, physicians and office staff.  Ability and willingness to identify operational and/or staff and provider issues and elevate them for resolution.

Demonstrated problem- solving ability and experience.

Must have a working knowledge of medical terminology and computer literacy, to include experience with practice management software.  Experience with electronic medical records software (preferably EPIC) desirable.

Possess an understanding of the revenue cycle process and related performance measures

Analytical and organizational skills required to prioritize activities and adapt to rapidly changing situations.

Experience in CPT and ICD-9 coding required.  Must have a working knowledge of ICD-10 terminology.
Demonstrates a commitment to providing high levels of customer service.

A team player, who has demonstrated a commitment to his or her current position and shows leadership potential.

A high energy, self-starter with a strong work ethic who is proactive and anticipatory rather than reactive, and accepts delegation enthusiastically.

Mercy Health is an equal opportunity employer.

As a Mercy Health associate, you’re part of a Misson that matters. We support your well-being – personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way. 

What we offer
•    Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
•    Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts
•    Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
•    Tuition assistance, professional development and continuing education support

Benefits may vary based on the market and employment status.
 

Department:

Perrysburg Surgical Specialists - MPE Billing Company, LLC

It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for Mercy Health– Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com.