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Senior Application Engineer (Photonics) - Remote

Ansys
Canonsburg, United StatesRemotefull_timeVerifiedPosted 12 Feb 2024

About the role

Requisition #: 13942 

 

When visionary companies need to know how their world-changing ideas will perform, they close the gap between design and reality with Ansys simulation. For more than 50 years, Ansys software has enabled innovators across industries to push boundaries by using the predictive power of simulation. From sustainable transportation to advanced semiconductors, from satellite systems to life-saving medical devices, the next great leaps in human advancement will be powered by Ansys.

 

Take a leap of certainty … with Ansys.

 

Summary / Role Purpose

Join the Ansys Customer Excellence team to partner with our customers to engineer what's ahead, solve their real-world engineering problems, deploy Ansys software in their design workflows, and grow Ansys’ business. As a hands-on subject matter expert, you will use expert-level engineering knowledge to provide technical pre-sales support, perform professional services, and help translate customer requirements into exciting new product features. You will be working within multi-disciplinary teams to create pervasive simulation solutions, advance your industry knowledge, and grow the business impact.

 

Key Duties and Responsibilities

  • Lead in coordinating and executing all technical activities throughout the sales opportunity lifecycle such as technical discovery, negotiate technical success criteria, product presentations, demonstrations, and evaluations. Work independently within multi-disciplinary teams
  • Apply advanced engineering expertise and knowledge of Photonics simulation techniques to provide the highest level of technical support to customers and channel partners, ensuring high-quality, timely customer service that results in improved customer satisfaction and productivity.
  • Interact with customers to understand their product design needs and engineering design workflows; analyze how to address customers’ requirements using Ansys products and platform, articulate Ansys’ value proposition.
  • Work independently to analyze technical needs, requirements, and state of a customers’ current infrastructure, operations, and engineering workflows.
  • Develop competence as a subject matter expert and industry expert.
  • Collaborate with the Ansys product development teams to translate customer requirements into exciting new product features; test new releases of Ansys products on industrial problems, develop application best practices.
  • Participate in internal corporate initiatives to further enhance the solution suites, presales/sales enablement and professional growth; actively participate in the development and mentoring of team members. 
  • Support Ansys field and digital marketing, author conference presentations
  • Contribute to consulting services, conduct introductory and/or intermediate training classes.

 

Minimum Education/Certification Requirements and Experience

  • Master’s degree in engineering, Applied Math, Computer Sciences, Physics or relevant field
  • Required minimum years of professional experience in Photonic/ Optical engineering software environment: MS+3, or PhD+0
  • 2+ years of Hands-on experience on designing components and running circuit level simulations using Ansys Lumerical tools or other commercial nanophotonic/ optical solvers.
  • 2+ years of professional experience in integrated photonics for high tech or FA&D industries
  • Logical problem-solving, strong interpersonal and communication skills, fluent in writing and speaking English.
  • Strong organizational and time management skills possess a sense of urgency.
  • Projects a professional image and demonstrates business acumen, driven to succeed.
  • Ability to travel domestically up to 25% of time

 

Preferred Qualifications and Skills

  • Preferred education and years of professional experience in an engineering software environment: MS+6, or PhD+3
  • Experience with semiconductor physics, charge transport effects and coupling of optical, electrical, and thermal effects, and simulation/modelling of optoelectronic devices such as different types of lasers, detectors, and modulators.
  • 2 years of experience in application engineering, customer support, or consulting services type customer facing roles using engineering software
  • Ability to interact effectively with senior business managers and C-level executives
  • Familiarity with Python and Matlab

 

At Ansys, we know that changing the world takes vision, skill, and each other. We fuel new ideas, build relationships, and help each other realize our greatest potential in the knowledge that every day is an opportunity to observe, teach, inspire, and be inspired. Together as One Ansys, we are powering innovation that drives human advance

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Ansys

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