Patient Advocate GCM
Advocate Aurora HealthAbout the role
Department:
Status:
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Hours Per Week:
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This position supports a Concierge Ambulatory Primary Care practice and is ideal for candidates who bring experience in high-touch patient relations, service excellence, and professional discretion. We're looking for individuals with strong interpersonal communication skills who can anticipate and respond to patient needs in a proactive and personalized way.
Experience in concierge medicine, executive health, hospitality, or other service-focused environments is valued. Most importantly, we're seeking someone who takes pride in delivering a consistently elevated, patient-centered experience aligned with the concierge care model.
Pay Range
$21.85 - $32.80Essential Functions
- Answers multi-line telephone, provides routine information to callers and patients, takes messages and places pages.
- Contacts patients by telephone to confirm scheduling information and communicates patient schedules and changes to the appropriate staff.
- Performs patient check-in and initial patient registration tasks and ensures accurate completion of for
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