It Specialist

Description

Interact with the customer to gain an understanding of the business environment, technical context, and organizational strategic direction.

Define scope, plans, and deliverables for assigned projects.

Collect, identify, define, and organize detailed user and IT requirements.

Coordinate and collaborate with others in analyzing collected requirements to ensure plans and identified solutions meet customer needs and expectations.

Confirm and prioritize project plans and deliverables with the customer.

Participate in business and technical IT solution implementations, upgrades, enhancement, and conversions.

Apply metrics to monitor performance and measure key project criteria.

Prepare system documentation.

Establish and maintain security, integrity, and business continuity controls and documents.

Analyze, identify and resolve business and technical problems using appropriate tools.

Participate in special studies and stay current on emerging tools, techniques, and technologies.

-An IT Specialist will install, configure, service, repair, and maintain IT systems in both a stand-alone and client-server environment, including MS server, Defense Message Systems, and other authorized IT systems.

-Install, configure, service, repair, and maintain hardware and software for network services, storage networking devices, and servers. Integrate multiple information systems in a networked environment, evaluate and resolve customer information system problems, effect required hardware upgrades and repair to maintain mission capability.

-Install and configure wireless hubs, routers, switches, and various transmission media, server hardware and software, and ensure the proper installation and configuration of workstation hardware and software for efficient operation on the network.

-Install, optimize and troubleshoot Local Area and Base Area Networks. Familiar with Internet Protocol version 6 (IPv6), routing protocols: EIGRP, BGP, VLANs, VPNs, and NAT.

Skills

Desktop, Windows 10, Troubleshooting, Hardware, Windows, Secret clearance, Security+, A+, Technical support, Imaging, Hardware/software, Comptia, Sec+, Support, Active directory, Information technology, Windows 7, Printers

Top Skills Details

Desktop,Windows 10,Troubleshooting,Hardware,Windows,Secret clearance,Security+,A+,Technical support,Imaging,Hardware/software,Comptia,Sec+

Additional Skills & Qualifications

Education/Years’ Experience:

Preferable (2-4) years of experience required.

High school Diploma or General Equivalency Diploma (GED);

Clearance required

Certifications:

-CompTIA Security+ (Certified in accordance with DoD 8570.01-M Information Assurance Technician (IAT) Level)

-Microsoft Fundamental (AZ900, SC900, Etc)

The team of Field Service Reps/ IT Specialists throughout the country offer hands on desktop support to the surronding Sites. They perform lot of reimaging, pushing out Windows 11, rolling out software upgrades, shipping out hardware to Sailors that need new equipment, etc. They will be involved in Tier 1 troubleshooting on issues escalated to them from the Enterprise Service Desk.

Experience Level

Entry Level

This is a Contract position based out of Jacksonville, FL.

The pay range for this position is $29.41 - $29.41/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Jacksonville,FL.

This position is anticipated to close on Aug 14, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders