Sr Foreman, Service Ops - Grain Systems - GROWMARK, Inc. - Tuscola, IL

GROWMARK is an agricultural cooperative serving almost 400,000 customers across North America, providing agronomy, energy, facility engineering and construction, and logistics products and services, as well as grain marketing and risk management services. Headquartered in Bloomington, Illinois, GROWMARK owns the FS trademark, which is used by its member cooperatives. GROWMARK also owns and operates SEEDWAY, the largest full-line seed company in the United States. More information is available at growmark.com.

See what it's like to work at GROWMARK: https://youtu.be/CSVMnKCySsY

PURPOSE AND SUMMARY STATEMENT

 

Works directly with management, sales staff and the grain systems construction operation foreman to direct the daily activities of the grain system service personell to accomplish tasks in a safe, timely, and productive manner, providing a positive service experience for our patrons.

 

SUPERVISION AND LEADERSHIP

 

Provides supervision and leadership for the grain system service personnel.

 

Ability to train grain system service personnel on proper service techniques, construction and safety methods.

 

ESSENTIAL JOB FUNCTIONS

 

Works with grain system service personell and leads all grain system service work from start to finish.  

 

Services existing equipment, diagnoses mechanical and electrical issues and performs service on existing equipment by replacing defective parts. 

 

When service work demand is high, communicates with the grain system construction operations foreman to generate extra labor resources and ask for help with other needs.

 

Works with and comminucates with the grain system construction operation foreman when service work demand is low and during peak construction season to help meet contracted project deadlines.

 

Keeps an up to date schedule for grain system service work and communicates that with management, sales staff, and our patrons.

 

Serves as the main contact for our patrons for all grain system service work and communicates effectively with them in a timely manner from the initial contact to the final completion of the repair. 

 

Ensures all required information about service calls are recorded online and/or on a service card.
 

Informs patrons upon completion of service work to inform them the work is complete and what repairs were made.

 

Keeps accurate service work records and strives to complete service work in the most efficient way reducing wasted man hours and generating more billable man hours. 

 

Completes daily crew logs with accurate information for management and sales staff in a timely manner.

 

Works with the sales staff to ensure materials are ordered correctly and will arrive in time to meet the expectations of our patrons.

 

Ability to properly use hand and power tools, climb ladders, and measure and square projects without direct supervision.

  

Assemble machines and bolt, weld, cut, rivet, or otherwise fasten them to foundations or other structures, using proper tools and equipment.

  

Signals crane operator to place assemblies and align units.

  

Interprets sales contracts, construction plans, and material lists to ensure projects are completed to specifications.

 

Able to use necessary equipment to complete projects and instruct personnel on proper use of the following equipment:

• Forklifts & Telehandlers
• Skid Steers
• Trencher
• Scissor & Boom Lifts
• Hydraulic jacks
• Various power tools 

 

Keep clean and safe job sites.

 

Keeps material inventory and extra materials from projects organized and put away in warehouse and storage areas.

 

Responsible for all crew truck tools and maintenance of equipment related to the grain system service personell and projects.

 

Performs necessary maintenance on trucks and equipment and keeps maintenance records.

 

Assists with the general maintenance and upkeep of the department facility. 

 

Works with the management and sales staff to come up with a solutions and complete warranty repairs as they arise minimizing company expense while providing a positive experience and best solution for our patrons.

 

OTHER JOB FUNCTIONS

 

When necessary, helps out with other projects not related to grain systems such as building projects and Pontiac projects.

 

Responsible for approving direct report timecards and performing performance reviews.

 

Attend company and department meetings and training programs.

 

Willingness to part