Install & Service Coordinator

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Vision insurance

Company OverviewGenerator Supercenter is the company for all your generator needs. We provide high-quality models, have factory certified technicians for repairs and maintenance, and offer turnkey installations. We are the number #1 Generac dealer in North America. Our employees have extensive training to provide a professional experience every step of the way. Our mission is …. To joyfully provide comfort and peace-of-mind for our customers. To be an outstanding partner to our suppliers. To change the lives of our team members by giving direction, respect, and the opportunity for financial growth. To think and act in alignment with our Creator. Job descriptionIn this position, you will be assisting the Install Manager with scheduling installations and its all-around logistics.  You may also perform clerical tasks, answer phones, and help around other office staff as needed. 

Key Competencies and Requirements:

• High school diploma or equivalent, college degree preferred
• Minimum of 2 years of experience in a coordination or administrative role, preferably in the construction or home services industry (Preferred)
• Strong communication and customer service skills
• Excellent organizational and time-management skills
• Ability to multitask and prioritize in a fast-paced environment
• Proficient in Microsoft Office and CRM software
• Knowledge of backup power systems is a plus, but not required
• Valid driver's license and reliable transportation

Duties and Responsibilities:

• Assist the Install Manager in coordinating installation schedules and logistics
• Communicate with customers to schedule installation dates
• Confirm correct equipment and permits are in place prior to installation
• Maintain accurate and organized installation records and ensure all required documentation is completed
• Update and maintain customer database with installation and service information
• Communicate with customers to schedule routine maintenance and repairs
• Assist in ordering warranty/repair parts and filing warranties with Generac
• Follow up with customers after installation to ensure satisfaction and address any concerns
• Provide administrative support to the Install Manager as needed

REQUIRED

• Mandatory On-Call Availability during Storm Season 
• Team Collaboration & Cross-Department Support

 We offer a competitive salary and benefits package, as well as opportunities for growth and advancement within our company. If you are a self-motivated and detail-oriented individual with a passion for providing exceptional customer service, we want you on our team!

Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as negotiated to meet the ongoing needs of the organization. We are the Largest Residential Generator Installer in the state of Texas and rapidly expanding across the US.  Come be a part of our team!Compensation: $16.00 per hour Compensation: $15.00 - $17.00 per hour

Join The Generator Supercenter Family  – Here it’s not just some catchy phrase; it’s a lifestyle. We’re looking for amazing people who believe in helping others, through the sales, installation, and maintenance of whole home generators that empower our customers with peace of mind, security, and freedom.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Generator Supercenter Corporate.