Marketing Account Manager

Marketing Account Manager

Location: Los Angeles, CA (Remote)

Ready to make a difference? 
We are looking for a talented Marketing Account Manager to join our team. You’ll be managing our Southern California energy client relationships, helping engage diverse audiences to make positive, more sustainable choices. With a vibrant local ICF team and regional clients, this role provides a unique opportunity to balance remote work with in-person collaboration, social events, and engagement with the Southern California community. 

Why you will love working here: 

• Quality of life: Flexible workplace arrangements, work-life balance 
• Investment of the community: Donation matching, volunteer opportunities 
• Investment in you: Tuition reimbursement, access to professional development resources, 401k matching, Employee Stock Purchase Plan 
• And many, many more (Ask your recruiter for more details!) 

What you will be doing: 
This role is responsible for developing and executing marketing strategies, overseeing deliverables, and ensuring client satisfaction.  
As an ICF Marketing Account Manager, you’ll work directly with our clients to understand their needs, goals, and expectations. You’ll also closely collaborate with our internal program and creative teams to deliver high-quality work on time and on budget. 
To be successful in this role, you should have excellent communication, interpersonal, and organizational skills.  You should have previous experience across account management, project management, and marketing. You’re able to handle multiple projects simultaneously, solve problems creatively, and build long-term relationships with colleagues and clients alike. 
You’ll also have the opportunity to manage and mentor local junior staff. Working together on client accounts, you’ll delegate and oversee efforts while providing support and growth opportunities. 

Responsibilities Include: 
• Manage a portfolio of clients and act as their main point of contact 
• Develop and implement marketing strategies and plans based on client objectives and budget 
• Provide related marketing advisement to clients, internal program and creative teams 
• Lead the creation of B2B and B2C outreach campaigns, sales tools, social media, and other marketing deliverables 
• Monitor and report on the performance and results of marketing activities 
• Provide feedback and recommendations to clients and internal teams to optimize marketing efforts 
• Manage day-to-day client requests build strong relationships, confidence and trust 
• Manage and mentor junior marketing staff 
• Attend 2-3 in-person client meetings monthly in downtown Los Angeles and quarterly events the region  
• Manage marketing budget and develop monthly forecasts 
• Partner with business development to draft proposals and budgets for new business. 
 
 
What we need you to have (minimum qualifications):  

• Bachelor’s degree in Marketing, Business, or related field 
• 6+ years of experience in account management, project management, or marketing, preferably in an agency setting 

OR

• 10+ years of experience in account management, project management, or marketing, preferably in an agency setting 

AND

• 2+ years of people management experience 

     
What we would like you to have:

• Familiarity with current marketing platforms (email, survey, social media management etc.) 
• General knowledge of energy, environment, and climate industries 
• Agency experience  
• Familiarity with B2C marketing 

Professional Skills:

• Excellent communication and presentation skills 
• Strong organizational, analytical, and problem-solving skills 
• Ability to work independently and as part of a team 
• Attention to detail and quality 
• Willingness to learn and adapt to changing market trends and client needs 
• Proficiency in Microsoft Office suite 
   

Working at ICF

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and profes