Clinical Care Support/Unlicensed Assistive Personnel

Duties/Responsibilities:

• Implements, applies, and follows approved protocols and standing orders.
• Follows and applies all approved workflows.
• Document accurately in the patient’s electronic medical record all services rendered consistent with Boice-Willis Clinic’s policies and procedures.
• Obtain and document vitals (Blood pressure, height/weight, pulse, oxygen saturations, respirations and temperature (if needed)).
• Prep patient for any exams that will take place during appointment.
• Assist with referral facilitation including for specialty care, imaging, or laboratory studies.
• Fulfill all medication reconciliation, education, prior authorizations, and refills as needed.
• Reply 24 – 48 business hours to all patient calls or web encounters to include communications regarding results, new medication instructions, etc.
• If certification or license allows, administers and documents the administration of medications, vaccines, and therapeutic injections - documentation in multiple systems may be required.
• Maintains supply, medication, and sample inventories per Boice-Willis Clinic policies.
• Comply with all HIPAA, OSHA, Compliance, and IT standards and policies.
• Supports Quality Initiatives (ACO, Meaningful Use, PCMH, and PQRS) by data collection and compliance of respected programs.
• Job specific tasks for each area within the Clinic will vary according to specialty of provider.
• Travel between offices may be needed if warranted.
• Complete and submit 12 hours of continuing education credits to the Director of Clinical Services by May 31st of each year if employees credentialing body does not have in place
• Other duties as assigned by administration and/or providers.

Required Skills/Abilities:

• Ability to pass a pre-employment drug screen.
• Excellent computer skills – Microsoft word, excel, and email.
• Electronic medical record documentation preferred.
• Data collecting and entering skills will be essential.
• Strong knowledge of medical terms and pharmacology.
• Preferred knowledge of standard office procedures.
• Ability to work independently and efficiently with minimal supervision.
• Excellent written and oral communication skills.
• Professional image in attitude and appearance.  Maintain a professional, clean, and neat appearance.

Education & Experience:

• Current CPR certification and show proof of renewal.
• ACLS and PALS may be required with certain departments – Obtain and maintain all other certifications as needed per departmental needs.
• Nurse Aide I and II, EMT, Med Tech, or any other entry level certification encouraged to apply.
• MA/RMA encouraged to apply.