Medical Assistant 3

Under the supervision of the Practice Manager, guided by policies and procedures of the Ambulatory Services, the Hospital Assistant III assists in the delivery of care to patients at UCSF Primary Care. The Hospital Assistant III will be primarily responsible for the members of their primary care teamlet as well as providing back up support to other teamlets. The Hospital Assistant III will play a critical role in the patient experience including optimizing clinic flow, providing in and outreach to patients and working collaboratively with the team to create a patient centered environment. This position floats between the front and the back office performing both clerical and clinical duties. Work includes a variety of personal care and nursing care procedures including assuring positive care outcomes. They will perform assigned patient care and laboratory procedures in support of services provided to patients within the practices. They are required to learn and be able to assist in all functions of the practices to include back and front office. The Hospital Assistant III consistently projects a professional and courteous demeanor, helps establish and maintain the highest service standards for the practice and complies with the Medical Center House and Telephone Standards. The HA must have flexibility to cover multiple UCSF medical center clinic sites.