Job Description Summary

Site IT Manager for GE Aerospace’s Services Technology Acceleration Center (STAC) which is a Repair facility in Springdale, OH state focusing on innovation, technology acceleration, development, automation and its industrialization. Responsible for managing information technology of this plant, including all IT infrastructure & software applications necessary for shop operations. As the site IT leader, you will be responsible for performance & availability of IT infrastructure & applications as well as partner with the business on digital improvements.

Job Description

In this role, you will:

• Responsible for DT operations & management of the repair shop.

• Designs & implements the roadmap to drive digital improvements across IT infrastructure & application landscape.

• Performs as part of the Shop leadership team representing information technology.

• Partners with the business to participate in lean/ process improvement initiatives & enable business transformation leveraging digital tools.

• Familiar with all business applications in use at the site and have awareness of overall business flow.

• Familiar with the digital product catalog and how it fits in with site operations.

• Works on machine instrumentation initiatives to enable enhanced business operations.

• Proactively monitors network performance (WAN / LAN / WLAN) and escalate issues.

• Builds relationships with central digital technology product teams for quicker resolution of networking and application issues.

• Work with central digital product teams to resolve systemic recurring issues or enhancement needs.

• Manage and coordinate all Digital Workspace technology.

• Support all printers, MFPs, on-site A/V and telecommunications equipment.

• Manage and coordinate the deployment and support of shop floor PCs.

• Provide on-site support for networking infrastructure.

• Coordinate IT infrastructure work with applicable teams.

• Provide immediate response to cybersecurity threats.

• Escalate IT issues that are affecting site production & provide on call support as necessary.

• Initiates technology obsolescence and improvement projects.

• Adopt & bring into practice Lean and Flight Deck fundamentals.

• Develop and manage adherence to departmental Change Management and Service Level Agreements (SLAs).

• Collaborate with functional teams in supporting new product & technology introductions.

• Support implementation of shop floor productivity and automations.

• Maintain a strong cybersecurity posture at the site and comply with established standards and practices.

Minimum Qualifications

• Bachelor’s degree from accredited university or college with minimum of 4 years of professional experience OR Associates degree with minimum of 7 years of professional experience OR High School Diploma with minimum of 9 years of professional experience

• Minimum 3 years of professional experience in IT operations management.

• Note: Military experience is equivalent to professional experience

Eligibility Requirement:

• Legal authorization to work in the U.S. is required.  We will not sponsor individuals for employment visas, now or in the future, for this job.

Desired Characteristics

• Experience working IT in a manufacturing environment

• Hands-on experience in 24x7x365 technical operations

• Experienced in design, performance, availability and scalability of the infrastructure

• Demonstrated ability to managing infrastructure and manufacturing execution systems (MES) 

• Demonstrated ability to integrate with manufacturing technologies 

• Demonstrated understanding of Lean concepts. Experience with lean manufacturing principles and methodologies (e.g., Kaizen, Standard Work, Hoshin Kanri).

• Demonstrated ability to drive projects based on business strategies and customer requirements

• Skilled in breaking down problems, documenting problem statements and estimating efforts

Desired Characteristic:

• Problem Solving - Identifies future roadblocks and promotes data-based problem solving. Assesses & prioritizes problems in relation to organizational goals. Coordinates team's work and performance with broader organizational objectives and manages conflicts between them. Advises others in how to solve difficult problems.

• Customer Mi