Inside Sales Distributor Success Manager

Inside Sales Distributor Success Manager

Job Description

You’re not the person who will settle for just any role. Neither are we. Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you’ll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands. In this role, you’ll help us deliver better care for billions of people around the world. It starts with YOU. 

As a Inside Sales Distributor Success Manager with Kimberly-Clark Professional (KCP) North America, you’ll work to achieve KCP net sales and profitability objectives in a designated territory by managing all aspects of distributor relationships with local and regional-specific distribution partners.  Use technical product and platform knowledge and functional support skills, to develop and execute business strategies and initiatives, realize product category volume and profitability objectives and create an exceptional customer experience using advanced remote selling skills. This role is a part of our Digital Sales organization, and operates on a hybrid in-office schedule from our Roswell, GA location with travel to customer accounts up to 5%.

In this role you will:

• Execute Business Plans and drive top line growth with Strategic Distribution Customers

• Ensure an exceptional customer experience, for specified distribution partners, as a trusted advisor by engaging strategic distributors to understand their business needs, share insights, promote innovation, and build/maintain an active opportunity pipeline.

• Ongoing collaboration with outside sales professionals to drive end user growth and customer loyalty

• Engage strategic Distributor Sales Representatives (DSR’s) to generate and share target account opportunities and collaborates with End User sales team to meet growth goals.

• Work with key contacts within distribution to develop, communicate and execute annual and semi-annual business plans.

• Conduct monthly business reviews with strategic distribution to execute business plan initiatives and drive results.

• Create awareness and demand for products and platforms, and builds customer capability, through virtual training webinars and joint calls. 

• Retain current business, improve and upgrade current product mix and launch new product and platform innovation with key distributors.

• Collaborate across region and channel teams to achieve targeted profitability, growth and retain goals.

• Acts as a single customer contact for price authorizations, product recommendation, policy application, sample requests and value-added support.

• Achieve sales & operational objectives of IDS Team

About Us

Huggies®. Kleenex®. Cottonelle®. Scott®. Kotex®. Poise®. Depend®. Kimberly-Clark Professional®. You already know our legendary brands—and so does the rest of the world. In fact, millions of people use Kimberly-Clark products every day. We know these amazing Kimberly-Clark products wouldn’t exist without talented professionals, like you.

At Kimberly-Clark, you’ll be part of the best team committed to driving innovation, growth and impact. We’re founded on more than 150 years of market leadership, and we’re always looking for new and better ways to perform – so there’s your open door of opportunity. It’s all here for you at Kimberly-Clark.

Led by Purpose. Driven by You.

About You

You perform at the highest level possible, and you appreciate a performance culture fueled by authentic caring.  You want to be part of a company actively dedicated to sustainability, inclusion, wellbeing, and career development.

You love what you do, especially when the work you do makes a difference. At Kimberly-Clark, we’re constantly exploring new ideas on how, when, and where we can best achieve results. When you join our team, you’ll experience Flex That Works: flexible (hybrid) work arrangements that empower you to have purposeful time in the office and partner with your leader to make flexibility work for both you and the business.

In one of our professional roles, you’ll focus on winning with consumers and the market, while putting safety, mutual respect, and human dignity at the center. To succeed in this role, you will need the following qualifications:

• Bachelor’s Degree

• 1-3 years of inside sales or customer service experience.  B2B and/or distribution experience a plus but not required

Preferred Skills:

• Business and Financial Acumen

• Strong phone presence and communication skills