Clayton Homes Construction Project Coordinator - Ringgold, GA

Construction Project Coordinator 

Clayton is a leading single-family, values-driven home builder dedicated to attainable housing, sustainable practices and creating a world-class experience for customers and team members. 

The Construction Project Coordinator is a vital member of the overall company. The Construction Project Coordinator reports to the Home Center General Manager. The purpose of this position is to assist our retail team in providing timely completion of construction while providing world-class service. To accomplish this, the Construction Project Coordinator is primarily responsible for all stages of construction out in the field, including but not limited to construction management, permitting, walk-throughs and coordinating service. 

Responsibilities: 

• Completes all bill-backs with factories and related paperwork 

• Processes contractor bills 

• Responsible for customer files 

• Assist in obtaining permits 

• Following up with contractors as well as customers for service calls and collecting all necessary paperwork 

• Managing the Home Centers Net Promoter Score (NPS – Customer Service) 

• Schedule set-up and delivery and other service-related items with contractors and customers 

• Follow-up with customers utilizing various contact methods, including home visits. 

• Merchandising the retail location and homes, including but not limited to moving furniture, décor and cleaning homes 

• Assist in preparation for audits 

• Actively partner with manager on all exceptions and questions 

• Protect company assets 

• Participate in sales meetings and other company events 

• Participate as needed during marketing promotions and events 

• Contribute to a positive team environment 

• Cooperative and collaborative, willing and eager to work in a team environment, assist with miscellaneous duties as required 

• Perform other duties as assigned or delegated by manager 

Requirements:  

• Strong verbal communication skills 

• Knowledge of Construction 

• Strong customer relations skills 

• Ability to excel and contribute to a team environment 

• Reliable and dependable attributes 

• Strong organizational and time management skills 

• Intermediate computer skills 

• Ability to learn and operate company software 

• Excellent phone skills 

• Ability to learn a general understanding of the retail environment