Business Analytics Associate

About Abby Care

Making family care possible. At Abby Care, we are tackling one of the most important and unsolved challenges of our time: family caregiving.

Over 50 million Americans are family caregivers for loved ones without pay, tools, or support. Our mission is clear and ambitious: to train and employ family caregivers so they can get paid for the care they already provide at home.

Abby Care is building a tech-powered, family-first care platform to efficiently deliver care, improve health outcomes, and provide the best-in-class experience nationwide.

We are rapidly expanding our mission and looking for passionate team members to join. Abby Care has partnered with leading insurance plans, healthcare providers, and community organizations. We’re supported by top, mission-driven VCs to empower families throughout the country.

The Role

We are looking for an ambitious individual to dive into analytics as a Business Analytics Associate. This role will report into our Director of Engineering. This is a Full-Time Hybrid position based out of our San Francisco office. 

As a Business Development Associate, you’ll work on data driven decisions to help scale the organization, and improve processes to bring care to families.

Key Responsibilities: 

• Lead data-driven decision-making efforts. You will manage the collection, analysis, and reporting of key business metrics, ensuring accurate data flows and actionable insights across all departments. You'll collaborate closely with cross-functional teams to track performance and align analytics with business goals.
• Streamline operations through data optimization. You’ll identify areas for process improvements, leveraging automation and data analytics to enhance operational efficiency. You’ll create and maintain dashboards, automate reporting, and support teams in driving data-informed decisions.
• Build and maintain analytical models. You will design and maintain systems to support business forecasting, trend analysis, and risk assessment. You'll work with leadership to ensure these models inform key strategic initiatives.
• Research & deploy cutting-edge analytics tools. You will evaluate and implement new software or platforms that enhance our data analytics capabilities. Managing the integration and deployment of these tools will ensure that the company stays at the forefront of data technology. 

The Requirements:

• At least 1-3 years of business analytics or data experience in a professional role. This can mean (but is not limited to) you have work experience in any of the following areas:
• Data analytics, business intelligence, and/or business reporting.
• Technical and/or data related positions.
• Proficient in at least one of SQL, R, or Python for data analytics.
• Experience with corporate metric reporting and visualization tools such as Tableau, Power BI, Google Sheets, etc.
• Experience with Salesforce administration and building automations using Zapier, Workato, or other tools.
• Excellent project management and process execution skills. You know how to handle complex and cross-functional initiatives, set goals, optimize workflows, and think through frameworks.

Our Values

1. Families First
   Redefining healthcare starts with how we treat the parents and children we serve. We go above and beyond for every family, building strong, lasting relationships. We continually ask ourselves, “Would we want this for our own families?”
   
   
2. Urgency with Precision
   Millions of families are waiting for care, and they cannot wait, therefore this is not your typical 9 to 5 job. We match their urgency with our own, delivering exceptional care without compromise. Here, speed and excellence go hand in hand.
   
   
3. Relentlessly Resourceful
   As an ambitious startup, we adapt quickly and make the most of limited time and resources. We solve challenges with creativity to deliver results without unnecessary complexity.
   
   
4. Purpose with Positivity
   We take our mission seriously while never losing sight of the people behind the work. Respect, kindness, memes, and coffee make us stronger as a team and better for the families we serve.
   
   
5. Driven to Redefine What’s Possible
   We are here to make healthcare better, which means asking hard questions, challenging outdated systems, and finding smarter, more compassionate ways to deliver care.