Video Engineer - Design

Secure our Nation, Ignite your Future

ManTech is seeking a motivated, career and customer-oriented Video Engineer to join our team for a program that supports a variety of customer IT requirements with a focus on providing productive and collaborative workspace to support dynamic mission requirements.

Responsibilities include, but are not limited to:

• Performs a variety of complex engineering tasks of an analysis, design, or test nature requiring strong technical skills in one or more software and/or hardware engineering disciplines.

• Plans, conducts, and may supervise research, development, or installation of products and systems in conformance with engineering design and customer specification.

• Participates on complex project teams and provides guidance to technical staff

• Requires expanded knowledge and experience in own area

• Solves a range of straightforward problems

• Requires expanded knowledge and experience in own area

• Analyzes possible solutions using standard procedures

• Receives a moderate level of guidance and direction

• Will not have any supervisory responsibilities but may provide guidance to new associates

• Understands key business drivers; uses this understanding to accomplish own work

• Solves standard problems by analyzing possible solutions using experience, judgment and precedents

• Impacts quality of own work and the work of others on the team; works within guidelines and policies

• Explains information to others in straightforward situations

• Will participate in some or all of the following activities:

  • Engineering Services and Implementation Support

  • Surveys

  • Creating engineering Designs

  • Design review boards

  • Engineering Template Development

  • Project Estimation

  • Audio and Visual Equipment Testing and Configuration

Hours of coverage:

Individual shift may vary, but you will be a member of a team that provides coverage from 6:00 a.m. – 6:00 p.m. 

Support may be required outside of core hours based on customer & mission needs.

Basic Qualifications:

• Ability to build and maintain constructive relationships among customers, stakeholders, technical teams, and contractors across the customer base.

• Ability to work in a fast-paced environment with tight deadlines.

• Ability to assess customer needs, meet quality standards for services, and evaluate customer satisfaction.

• Demonstrated problem solving skills.

• Must demonstrate ability to thrive and succeed in a challenging environment.

• Must be able to interface with individuals at all levels of the organization both verbally and in writing.

• Proficiency in many aspects of information technology.

• Exceptional customer service skills.

• Excellent oral and written communication skills due to variety of groups to be working with, such as co-workers, management, and customers; must be able to exchange accurate information. 

• Resolving technical problems and answering queries by telephone or self-service that involve A/V equipment and integrated systems.

• Proficiency in the use of MS Office product suite.

• Knowledge of component and transmission medium compatibility and interconnection.

• Willingness to travel locally, as needed.

• Bachelor's degree and 4+ years of relevant experience. 4+ additional years of experience may be substituted for a degree.

Preferred Qualifications:

• Related work experience in a technical help desk position. 

• Experience with data transfer services.

• IAT Level II certification.

• Experience with ServiceNow ITSM & ITBM.

• Prior experience managing projects from low-mid complexity.

• ITIL® v4 Foundation, or higher, certification. 

Security Clearance Requirements:

• Current/active TS/SCI with Polygraph.

Physical Requirements:

• Must be able to remain in a stationary position 50%.

• Must be able to move/traverse within and between buildings and offices.

• Constantly operates a computer and other office productivity machinery, such as a copy machine and computer printer. 

• Must be able to move Audio/Visual or Computer equipment weighing up to 50 pounds. 

For all positions requiring access to technology/software source code that is subject to export control laws, employment with the company is contingen