Product Manager MsDynamics

Allianz Services is part of Allianz Group, one of the world's leading insurers and asset managers and has succeeded in becoming one individual business segment by combining various businesses from different parent companies. Allianz Services is running service delivery operations in Romania, India, Mauritius and Morocco as well as is operating Consulting hubs in Germany, USA, Italy, France and Singapore with almost 6000 colleagues globally.

 

Allianz Services Romania has a key role in the transformation of the Group by improving operations and creating a superior experience for customers, offering actuarial, financial, IT, HR and governance services. Our team counts over 1000 passionate professionals whose main assets are the expertise and top qualifications, combined with multilingual skills, ranging from English, German, French and Italian, to Portuguese, Spanish and Romanian.  

 

At Allianz Services Romania, we aim to attract best talents and create an inspiring environment for our people to develop, while unceasingly caring for our community and for shaping a better future together!

 

Job role

A Product Manager is in charge of a product throughout its product lifecycle. That includes working out what customers want, helping the business to build the right product, and then supporting the business to sell it. They also provide the product vision and leadership for the many other roles involved in developing, supporting, marketing, and selling the product. That includes ensuring the product supports the company’s strategy and goals.

 

 

What you will do

 

• Gain a deep understanding of customer experience, identify and fill product gaps, and generate new ideas that improve customer experience, and drive growth.
• Translate product strategy into detailed requirements and prototypes.
• Scope and prioritize activities based on business and customer impact.
• Work closely with software development teams to deliver quick time-to-market and optimal resources.
• Define project scope, goals, and deliverables that support business goals in collaboration with senior management and stakeholders.
• Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion.
• Together with BA or individually ensure that user stories are in the clearly groomed state, with clear acceptance criteria, to meet the desired outcome.
• Ensure that there is alignment throughout the organization, from top-level executive to developer on what the product is all about, what our focus is, and what milestones we need to cross to achieve goals.
• Capable of liaising with technical managers and leads in the engineering team to jointly develop a roadmap for the product that functionally as well as non- functionally (e.g. compliance, security, performance, availability) delivers against its requirements, whilst introducing minimum engineering complexity.
• Define and own metrics for customer engagement, product performance, product adoption rate, customer satisfaction rates to ensure the product delivers on its objectives.
• Be mindful of product technical debt when making commitments, as 20% of the team’s efforts should go towards technical debt