Assistant Nurse Manager Clinical Operations

The Talent Acquisition department hires qualified candidates to fill positions which contribute to the overall strategic success of Howard University. Hiring staff “for fit” makes significant contributions to Howard University’s overall mission.

At Howard University, we prioritize well-being and professional growth.

Here is what we offer: 

• Health & Wellness: Comprehensive medical, dental, and vision insurance, plus mental health support
• Work-Life Balance: PTO, paid holidays, flexible work arrangements
• Financial Wellness: Competitive salary, 403(b) with company match 
• Professional Development: Ongoing training, tuition reimbursement, and career advancement paths
• Additional Perks: Wellness programs, commuter benefits, and a vibrant company culture

Join Howard University and thrive with us! 

https://hr.howard.edu/benefits-wellness

Under the direction of the Assistant Director for Clinical Development, the Nurse Manager supports Quality & Value Based Initiatives, Clinical Access & Triage and is the principal trainer for Medical Assistants at the Howard University Faculty Practice Plan.  

Primary Duties  

• Train medical assistants on in-take and pre-visit planning workflows  

• Ensure medical assistants complete required training to achieve CPR, BLS and National Accreditation, either RMA, NHA or AAMA  

• Document rapid responses in outpatient clinics & hospital based clinics, in FPP quality management system.  

• Audit patient charts for Value Based Program compliance and HEDIS measures compliance.  

• Serve as Co-Chair for Chief Medical Officer’s Quality Committee.   

• Work with Access Center Nurses and Assistant Director for Patient Access to implement red/yellow/green triage matrix.  

• Work with Practice Managers/Supervisors and Medical Directors to develop division specific pre-visit planning work flows.  

• Coordinator for medication refill lines.  

• Work with Access Center Nurse to ensure referral management process is followed.  

• Other duties as assigned  
   

Experience  

• Minimum three years of experience as an ambulatory nurse, charge nurse, preceptor, quality improvement champion or other related leadership experience.  

• Minimum one year experience working in an Academic Health System.

Additional Requirements  

• Demonstrated knowledge of quality improvement, clinical care delivery processes, staffing, & budgeting.  

• Knowledge of Nursing Practice Act, The Joint Commission & other federal, state, & local regulatory requirements.  

• Strong interpersonal communication skills.  

• Demonstrated commitment to providing an exceptional patient experience  
   

Education