Manager, Internet Connectivity Product Management

Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what’s next. Powered by the nation’s largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation’s largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services.

Job Summary

Responsible for end-to-end lifecycle management of our Comcast Business Internet services and customer premise equipment. Reporting through the Internet Solutions Product Team leader, this candidate will collaborate with cross-functional teams to drive product development, launch successful products, maximize profitability, and manage vendor relationships.

Job Description

Core Responsibilities

• Manage product strategy and roadmap for Internet services and devices across the connectivity solution portfolio
• Lead the end-to-end product development lifecycle, ensuring quality standards and timely, budget-conscious delivery
• Coordinate device launches to ensure delivery of continued increases in availability and bandwidth
• Prioritizes workload based on strategic goals, customer impact, and business needs
• Establish and maintain strong relationships with external vendors for collaborative product development and operational efficiency
• Write & socialize effective product requirements throughout development cycles
• Collaborate closely with the Technology Partners to iterate on updated features and capabilities, ensuring continuous enhancement
• Serve as a subject-matter expert for assigned products and devices within the Internet Connectivity Portfolio
• Be a strategic leader that is also laser-focused on operations; someone that gets the “big picture”, but also sweats the details.
• Tie it all together by creating & launching products that enable customers run their businesses; understand what’s happening in the world, and how we can help our customers respond to it
• Partner with our cross-functional teams (Marketing, Sales, Engineering, Care, etc.) to continually improve upon the existing product and ensure superb go-to-market execution of new products, services and features.
• Lead a data-driven approach to our products, presenting and making KPI-based recommendations on product performance to our leadership team
• Develops goals and strategic business plans. Recommends ways to expand sales and profitability.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Job Specifications:

• 3+ years’ work experience in product management, management consulting, or other related fields, especially dealing with connectivity products and hardware
• Familiarity with Internet connectivity services, devices and technology, prior work experience in the connectivity space a major plus
• Top notch communication skills and proficiency in Microsoft suite (Excel, PowerPoint, etc.), that will allow you to be a key storyteller for Comcast Business; comfortable speaking with all levels, from the most senior executives to front line employees
• Bachelor’s Degree or equivalent; MBA/MS a plus

How We Work:

All product managers across the Comcast Business Product Management team share several core values:

• We are go-getters that don’t sit by: we act.
• We are collaborative and are easily able to work with large cross-functional teams. But, if a decision needs to be made, we are not afraid to make the tough call.
• We solve problems and find solutions.
• We think big.
• We bring energy and excitement every day.
• We manage what is going on in our world today but keep an eye to prepare for what is coming.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being op