Regional Manager -Municipal Comm Bus Rel

Title: Regional Manager - Municipal, Community & Business Relations

Reports to: Director – Municipal, Community & Business Relations

Location: Rochester, NY ; Lancaster, NY

SALARY RANGE: The salary range for this position is dependent on experience level and location, ranging from $128,833 to $161042 .

Worktype: Office

JOB REQUIREMENTS:

Education & Experience Required:

• Bachelor’s Degree with a minimum of 10 years’ relevant experience in customer service, operations and government or community relations.
• Master’s Degree preferred.
• Direct experience interacting with government, business and community leaders.
• Minimum of 5 years management or supervisory experience.
• Demonstrated success shown by progressively challenging roles.

Skills/Abilities:

• Superior organizational, communication, leadership, and interpersonal skills
• Excellent attention to detail and follow-up
• High emotional intelligence and relationship-building skills
• Highly resourceful team-player, with the ability to also be extremely effective independently
• Ability to manage multiple priorities simultaneously and deliver desired results
• Fortitude to conform to shifting priorities, demands, and timelines; ability to anticipate and/or react to project adjustments and alterations promptly, efficiently, and professionally
• Strong problem-solving capabilities on an expedited basis
• Flexibility during times of extreme change and challenge
• Ability to effectively prioritize and execute tasks in a dynamic, high-pressure environment
• Team player with the ability to exercise good judgment in a rapidly changing and sometimes stressful environment
• Experience working in a utility environment with exposure to rates, tariffs and gas and electric distribution systems
• Must have flexibility to travel

Scope of Work - Main duties, settings, geography, reporting relationships, other relationships:

This position reports to the Director – Municipal, Community & Business Relations and is a trusted and integral resource to Avangrid’s New York operations. Crucial to this role is the ability to lead a team in a fast-paced environment, remaining flexible, resourceful, and efficient, with a high level of professionalism and confidentiality. Equally important is business acumen, expert level written and verbal communication skills, strong decision-making ability and attention to detail. Leadership skills and the ability to balance internal and external priorities are critical to the success of this role.

This position is responsible for leading a geographically defined team of municipal, community and business relations managers to execute the department’s strategic plan to effect positive outcomes and achieve AVANGRID's objectives while maintaining positive relationships with external stakeholders and building our reputation in New York.

 

MAJOR ROLES AND RESPONSIBILITIES (Scope of work - range of responsibilities):

Manage the daily activities of a team of Municipal & Community Relations Managers and Business Relations Managers to ensure effective achievement of required responsibilities. Support the development and implementation of strategic plans for municipal, community and business relations that will address all issues necessary to achieve company objectives. Collaborate with senior leadership and other subject matter experts within the AVANGRID functional organization as required to deliver a coordinated approach across municipal, community and business stakeholders. Responsible for ensuring compliance with all regulatory requirements assigned to this group. Support development of NYSEG and RG&E’s Corporate Contributions and Sponsorships program in collaboration with the AVANGRID Foundation to maximize the benefits of integrated and aligned outreach efforts. Responsible for ensuring the team is effectively executing the annual program plan. Serve in a key role in promoting Avangrid volunteer efforts in New York through the development and implementation of programs that build employee engagement to support the communities served. Effectively manage team to organize New York company sponsored volunteer events to support achievement of Avangrid’s volunteer goals. Serve in a leadership role on the Public Liaison Officer (PLO) team to support emergency response efforts