Field Communications & Development Specialist

The Field Communications & Development Specialist position supports the Allied Field (120+ sales and service reps) with communications and development opportunities. The communication work focuses on collaborating with key stakeholders to create various monthly webinars on new product rollouts, key initiatives, peer sharing, industry updates, and job specific training and development. They also support the creation and distribution of a weekly e-newsletter, and the management of a comprehensive intranet. Training and development projects focus on maintaining and elevating rep talent by identifying knowledge and performance gaps, exploring solutions, and executing on plans to upskill the Field. This position also has an enterprise-wide impact supporting key company initiatives and works in close collaboration with key stakeholders in all business areas

*Job Duties and Responsibilities:

Field Communications (40%)

• Develop strategic Field communication plans in collaboration with key stakeholders, subject matter experts, and leadership to support new initiatives.
• Plan, develop, and facilitate various Field webinars in collaboration with product management, Field management, and external product and service providers.
• Develop and design vodcasts and podcasts with eLearning authoring tools, including publishing the content and tracking of engagement via a learning management system (LMS).
• Author content for the weekly e-newsletter and provide copyediting support.
• Create support materials and communications for new initiatives.
• Support the maintenance of the intranet and hosting current and accurate information.

Field Development (40%)

• Evaluate and identify ongoing Field training needs, and provide hard and soft skill development.
• Create onboarding plans for new Field reps, and coordinate learning and development opportunities.
• Train and support Field reps on technologies and systems, sales and training techniques, and products and company initiatives.
• Author training guides, quick reference cards, and other learning tools.
• Collaborate with Field management to create content and sessions for Field events.

Data & Analytics (10%)

• Track and report usage of various communication methods.
• Monitor and assess approval and impact of internal communications and training.
• Monitor the success of development plans to ensure the Field is making the most out of their learning opportunities.
• Compile and communicate results and insights to management, and utilize for recommendations of enhancements and improvements.
• Support the creation, administration, and analysis of the Field communications survey, and leverage the results for communication and development planning.

Initiative and Teammate Support (10%)

• Support and assist with key company initiatives.
• Support new hire onboarding of internal teammates.
• Supervise and mentor summer intern in partnership with department leadership and HR.
• Assist Field leadership in vetting and interviewing Field candidates.
• Invest in personal development on new communication and training trends.

*Qualifications (Education, Experience, Certifications & KSA):

• Bachelor’s degree, or equivalent combination of education or work experience, required. Field of Study: Communications, Journalism, Marketing, Public Relations, Advertising
• 3 – 4 years of related experience
• Professional written and verbal communication skills required
• Training and development skills required
• Advanced Microsoft Office suite of software skills required
• Critical thinking skills in order to isolate problems and generate recommendations required
• Strong organizational and task management skills required
• Experience with eLearning software and an LMS preferred
• Experience in a sales organization preferred
• Experience with financial institutions and insurance products preferred

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.

We offer our employees a robust compensation package! Our comprehensive benefits include: medical, dental and vision insurance coverage; 100% company-paid life and disability coverage, 401k options with company match, three weeks PTO by the end of the first year and much more. Allied proudly promotes from within as part of a strong commitment to providing career growth opportunities for employees of all levels. Our diverse business portfolio allows employees broad career