Business Office Assistant - Apple Hill Surgery Center - Days

Full time (40 hours weekly)
Monday - Friday 8:30am-5:00pm

General Summary

Provides administrative support for the organization by performing a variety of secretarial/clerical duties such as reception, scheduling, billing and/or transcription.

Duties and Responsibilities

Essential Functions:

• Answers telephones, routes callers, takes messages and provides routine information to callers.
• Greets and registers patients in accordance with established policies and procedures.
• Schedules patient appointments within established parameters.
• Maintains files and electronic patient records on an ongoing basis. Handles patient Protected Health Information (PHI) on a regular basis.
• Coordinates with appropriate personnel to facilitate creation of the patient schedule and to ensure that needed equipment, supplies, personnel, and patient information is available.
• Enters and/or retrieves data from established computer files and/or cloud-based systems using knowledge of various computer software applications.
• Opens and routes incoming mail; distributes correspondence and other material to staff. Photocopies, faxes and scans documents as needed.

Common Expectations:

• Maintains established policies and procedures, objectives, quality assessment and safety standards.
• Maintains professional growth and development.
• Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation.
• Transcribes recorded material, including operative reports, discharge summaries, patient history and examinations.
• Orders office supplies as necessary.
• Reviews pre-admissions and admissions to ascertain and verify insurance coverage and eligibility.

Travel Requirements:

• Estimated Amount: 10% - Less than 10%

Qualifications

Minimum Education:

• High School Diploma or GED Required

Work Experience:

• Less than 1 year Relevant experience. Required
• Business office and receptionist experience. Preferred

Courses and Training:

• Medical Terminology. Upon Hire Required

Knowledge, Skills, and Abilities:

• Basic computer and typing skills.
• Good communication and interpersonal skills.

Benefits Offered:

• Comprehensive health benefits
• Retirement savings plan
• Paid time off (PTO)
• Education assistance
• Financial education and support, including DailyPay
• Expanded Paid Parental Leave

For additional details: Benefits & Incentives | WellSpan Careers (joinwellspan.org)

WellSpan Health’s vision is to reimagine healthcare through the delivery of comprehensive, equitable health and wellness solutions throughout our continuum of care. As an integrated delivery system focused on leading in value-based care, we encompass more than 2,300 employed providers, 250 locations, nine award-winning hospitals, home care and a behavioral health organization serving central Pennsylvania and northern Maryland. Our high-performing Medicare Accountable Care Organization (ACO) is the region’s largest and one of the best in the nation. With a team 23,000 strong, WellSpan experts provide a range of services, from wellness and employer services solutions to advanced care for complex medical and behavioral conditions. Our clinically integrated network of 3,000 aligned physicians and advanced practice providers is dedicated to providing the highest quality and safety, inspiring our patients and communities to be their healthiest.