Vice President, Business & Market Insights

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Vice President, Business & Market Insights

Overview:
The Services Business represents over a third of Mastercard revenues and is a key differentiator for Mastercard. Services uses our unique and proprietary data, technology, insights and expertise to deliver solutions that meet the needs of our customers. Services is critical for the sustained, long-term growth of Mastercard.

Within the Services organization, this role supports the Business & Markets Insights (BMI) organization in North America. The Business & Market Insights vertical is focused on creating products and solutions that create value for customers through Analytics, Insights, Business Experimentation, and Payment Consulting & Innovation. This team is accountable for ensuring North America portfolio growth through thoughtful product road mapping, influencing product development, and partnering with our sales and Client Services teams to bring value added solutions to market.

This product management role will be responsible for the Business Intelligence product line within BMI in the NAM region. Mastercard Business Intelligence provides customers with portfolio intelligence, market intelligence, consumer research, economic intelligence and on-going payments learning.

Role
Responsibilities include:
• Lead the development and execution of comprehensive go-to-market strategies for our suite of Business Intelligence products solutions
• Drive the planning, coordination, and scaling of new solutions, ensuring alignment with market needs and customer expectations.
• Collaborate with cross-functional teams including global product, sales, account management, and client services to ensure seamless operations and a cohesive customer experience.
• Champion the commercialization process from ideation to launch, ensuring that our consulting solutions are positioned effectively in the market. Monitor and analyze customer feedback to inform enhancements and strategies.
• Take ownership of product launch activities, including training internal teams, hosting external webinars, and monitoring post-launch performance.
• Conduct market research to identify emerging trends, customer pain points, and competitive opportunities. Leverage these insights to contribute to product roadmap discussions and strategic decision-making.
• Manage and provide oversight to more junior team members who will drive activities for each product line


All About You
• Bachelor’s degree in business, economics, marketing, finance, or a similar field.
• Ability to act with a persistent and relentless sense of urgency.
• Strong analytical skills.
• Demonstrated ability to influence senior stakeholders, in a cross functional org structure
• Understanding of payments technology and application of that knowledge to address customer/market needs.
• Knowledge of the US and Canadian payments markets and emerging needs of the various industry players
• Experience with people management
• Ability to think strategically about complex issues, driving thoughtful recommendations and action plans.
• Self-starter, highly organized, collaboration-minded and results driven.
• Ability to multi-task and work on multiple projects in a fast-paced environment.
• Excellent relationship building skills; able to build and maintain strong, positive working relationships across multiple business functions.
• Proficiency in utilizing Microsoft Excel and PowerPoint.
• Overnight travel required (5% - 10%).

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

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